Scenario: Vittronics Ltd.
Please read this scenario prior to answering the question
Vittronics Ltd. is a leading medical device manufacturer in the highly competitive market for
Migraine Headache Pain Management (MHPM) devices. These tiny wireless devices are implanted in
the brain and can deliver a precise electric shock when the wearable Pain Control Unit (PCU) detects
an increase in stress induced by the onset of a migraine headache.
This technology will be a breakthrough in the treatment of this condition, and several competitors
are striving to be the first to introduce a product into the market. However, all of them must
demonstrate the effectiveness and safety of their products in a set of clinical trials that will satisfy
the regulatory requirements of the countries in the target markets.
The Enterprise Architecture group at Vittronics has been engaged in an architecture development
project to create a Secure Private Immersive Collaborative Environment (SPICE) that will allow
researchers at its product development laboratories worldwide to share information about their
independent clinical trials.
The Vittronics Enterprise Architecture group is a mature organization that has been utilizing TOGAF
for several years. They have recently upgraded to TOGAF 9. The Vittronics Architecture Development
Method (VADM) is strictly based on the TOGAF 9 Architecture Development Method (ADM) with
extensions required to support current good manufacturing practices and good laboratory practices
in their target markets.
The SPICE project team has now completed the Business, Information Systems, and Technology
Architecture phases and has produced a complete set of deliverables for each phase. Due to the
highly sensitive nature of the information that is managed in SPICE, special care was taken to ensure
that each architecture domain included an examination of the security and privacy issues that are
relevant for each domain. A corresponding SPICE Security Architecture has been defined.
The Executive Vice President for Clinical Research is the sponsor of the Enterprise Architecture
activity. He has stated that the changes to the SPICE architecture will need to be rolled out on a
geographic basis that will minimize disruptions to ongoing clinical trials. The work will need to be
done in stages and rolled out in geographical regions.
Refer to the Vittronics Ltd Scenario
You are serving as the Lead Architect for the SPICE project team.
You have been asked to recommend the approach to identify the work packages that will be included
in the Transition Architecture(s).
Based en TOGAF 9, which of the following is the best answer?
A
Please read this scenario prior to answering the question
Worldwide Mobile is a mobile telecommunications company formed through a series of mergers and
acquisitions. They are yet to fully integrate the customer service systems for the most recent
acquisitions, and as result, customer service has been a major concern for the Chief Technology
Officer.
Results for the last two quarters have shown that Average Revenue Per User (ARPU) and the
customer retention (Churn) rate have fallen below the industry average. The Corporate Marketing
group has published some new finding about customer satisfaction. The customers appear to be
switching to Air Light, a competitor, because of superior customer service. WorldwideMobile actually
has better coverage in nearly all markets than Air Light, and good roaming agreement that keep rates
low for business travellers. But customer satisfaction has remained low.
The Business Strategy group and the Enterprise Architecture group have conducted a high-level
project to develop the enterprise-wide strategic plan. They have developed a business scenario
which contains a good conceptual model of what needs to be done and also identifies the key
requirements. This was used in preparing the proposal presented to the Executive Council and the
Corporate Board.
The planning for the program has been underway for several months. WorldwideMobile has selected
TOGAF 9 as the basis for its Enterprise Architecture.
The Corporate Board has approved funding for a multi-million Euro conversion to transition to a
packaged Customer Service System. It is anticipated that the overall program will take five years to
complete, but there are some tactical projects that can commence immediately to address the
situation. The Executive Council has stated that the program should define specific initiatives to
enable each regional business units to create an implementation of the Customer Service System.
The implementation must meet the needs of the business unit and still provide the information
needed to enable major improvements to the customer.
Refer to WorldwideMobile-2 Scenario
You are serving as the Lead Architect for the Performance and Integrity project of the Customer
Service System program.
The project has been chartered to address the architecture(s) required to support the Customer
Service System from an infrastructure perspective. At present time, the project team is conducting an
architecture development project that is focused on the customer self service capability, which was
defined as part of the earlier strategic planning activities. This capability will enable customers to
access their accounts, pay bills, request account reviews, and provision services from any web-
enabled device.
The project team has gathered information about the self-service capability, developed a business
scenario, and used the results to define an Architecture Vision for achieving the capability.
You have been asked to recommend the course of action to complete the project.
Based on TOGAF 9, which of the following is best answer?
B
Scenario: AGEX Inc.
Please read this scenario prior to answering the question
AGEX is a large, global commodities trading company which has been growing rapidly through a
series of acquisitions.
Each new business is performing well in its markets. However, the lack of integration between
headquarters and the business units has increasingly caused problems in the handling of customer
and financial information. The inability to share information across businesses has resulted in lost
opportunities to "leverage the synergies" that had been intended when the businesses were
acquired. At present, each business unit maintains its own applications. Despite an earlier initiative
to install a common application to manage customer, products, supplier, and inventory information,
each business unit has different ways of defining each of these core elements and has customized the
common application to the point where the ability to exchange information is difficult, costly, and
error-prone.
As a result, AGEX has begun implementing a single Enterprise Resource Planning (ERP) system to
consolidate information from several applications that exist across the lines of business. The
Corporate Board is concerned that the new ERP system must be able to manage and safeguard
customer information in a manner that meets or exceeds the legal requirements of the countries in
which the company operates. This will be an increasingly important capability as the company
expands its online services offered to clients and trading partners.
The CIO has formed an Enterprise Architecture department, and one of the primary goals in its
charter is to coordinate efforts between the ERP implementation team and the business unit
personnel who will be involved in the migration process. The CIO has also formed a cross-functional
Architecture Review Board to oversee and govern the architecture.
After reviewing the available alternatives, and based on recommendations from the ERP vendor,
AGEX has selected TOGAF 9 as the basis for its Enterprise Architecture program.
The CIO has endorsed this choice with the full support of top management.
Refer to the AGEX Inc. Scenario
You are serving as the Chief Architect.
As part of the process for establishing the Enterprise Architecture department, you have decided to
create a set of principles to guide the activities.
You have been asked to recommend the best approach for this work.
Based on TOGAF 9, which of the following is the best answer?
D
Scenario:
Please read this scenario prior to answering the question
Your role is consultant to the Lead Architect within a company that manufactures a variety of small
electromechanical devices. The company is organized as independent operational divisions.
The company has a mature Enterprise Architecture practice and uses TOGAF standard for the basis of
its architecture framework. In addition to the EA program, the company has a number of
management frameworks in use, including business planning, portfolio/project management, and
operations management. The EA program is sponsored by the CIO.
Each division has completed the Architecture Definition documentation required to tailor and
configure the environment to meet its own specific manufacturing requirements.
The enterprise architects have analyzed the key corporate change attributes and implementation
constraints. A consolidated gap analysis has been completed which has identified the gaps across the
Business, Data, Application, and Technology domains. Based on the results of the gap analysis, the
architects have reviewed the requirements, dependencies and interoperability requirements needed
to integrate the new ERP environment into the existing environment. The architects have completed
the Business Transformation Readiness Assessment started in Phase
B
Scenario:
Please read this scenario prior to answering the Question
You are serving as the Lead Architect for the enterprise architecture team at the prime contractor for
the Dreadnought Unmanned Aircraft System program.
Over the course of this contract, the company has grown rapidly by acquisition and has inherited
numerous different procurement processes and related IT systems. The decision has been made to
consolidate and reduce redundant procurement processes and systems. The CEO has announced that
the company will seek to leverage higher volume discounts and lower related IT support costs by
instituting a preferred supplier program.
TOGAF 9 Is used for internal Enterprise Architecture activities, with an iterative approach for
executing Architecture Development Method (ADM) projects.
At present, there are no particularly useful architectural assets related to this initiative, so all assets
need to be acquired and customized or created from scratch. The company prefers to implement
commercial off the shelf package applications with little customization. The CIO, who is the project
sponsor, has stated that she is not concerned about preserving existing processes or systems.
The architect-re development project has put in place Its Architecture Capability for this project and
has started a number of iteration cycles to develop the Architecture. Some tasks to address concerns
related to the Business Architecture have been completed. The next immediate task is to address the
Information Systems Architectures.
The Information Systems Architectures must address stakeholder concerns such as:
1. Which procurement-related business processes are supported by zero, one, or many existing
applications?
2. What non-procurement applications will need to be integrated with any new procurement
applications?
3. What data will need to be shared?
Refer to the Scenario
[Note: You may need to refer to TOGAF 9 Chapter 35 in order to answer this question.]
You have been asked to identify the most appropriate catalogs, matrices, and diagrams for this
situation.
Based on TOGAF 9, which of the following is the best answer?
C
Scenario:
Please read this scenario prior to answering the Question
You have been appointed as a consultant to the Lead Enterprise Architect of an international
agricultural company that exports bulbs, flowers and seeds worldwide. The company has its
headquarters in the Netherlands, and has sales and distribution centers in over 30 countries
worldwide. Several of these centers include administrative, manufacturing, and research facilities.
To achieve full integration of their research capabilities with their development centers located in
various climate zones, the company wants to develop strong self-directed teams in each location. It
also wants to define new business models that are profitable while reducing their impact on the
environment. The management team is deeply committed to ensuring that the company is a world
leader in socially responsible seed development with a business strategy that focuses on profitability
through environmentally friendly operating processes.
The international operations of the company are subject to legal and regulatory requirements for
each country where they operate. The production of genetically modified seeds has governmental
controls that are strictly enforced and compliance is critical. Recently a competitor was heavily fined
for violating the regulations in a country where it was developing pest-resistant seeds.
The Governing Board is concerned about the risks posed in this complex global environment, and as
a result has approved the expenditure of resources to establish an Enterprise Architecture program.
They have requested to be informed about the status of projects that could impact regulatory
compliance. They also want to enable the corporate legal staff and auditors to analyze proposed
architectures to ensure that they are within the legal guidelines for a given location. In addition, the
research organization should be able to see that the architecture is appropriate for its needs.
TOGAF 9 has been mandated as the framework for the development and evolution of the Enterprise
Architecture practice. The Preliminary Phase has been completed to establish the enterprise
architecture capability for this project.
Refer to the Scenario
You have been asked to recommend an approach that would enable the development of an
architecture that addresses the needs of the Governing Board, legal staff, auditors and the research
organization.
Based on TOGAF 9, which of the following is the best answer?
C
Scenario:
Please read this scenario prior to answering the question
You are the Lead Enterprise Architect in a company that specializes in the development of wind
turbine blades for use in large-scale commercial wind energy production systems. The company has
manufacturing facilities located in Illinois, Nebraska, and Manitob
a. Each of these plants supplies a different manufacturer that builds and sells complete systems. The
turbine blades are custom engineered to meet each manufacturer's design specifications.
Until recently, most turbine blades were fabricated manually using molded fiber-reinforced plastics.
However, recent improvements in composite materials, coupled with enhanced automated methods
for precision application of materials during the molding process, have led to significant reduction in
weight, increase in strength, and improved blade longevity. The company has pioneered the
development of a proprietary automated process for continuous extrusion of the turbine blades.
Patents have been filed to protect the process, but certain trade secrets must be closely guarded.
The company has a mature Enterprise Architecture organization that is supported by a cross-
functional Architecture Board. The Chief Information Officer and the Chief Operating Officer co-
sponsor the Enterprise Architecture program.
TOGAF 9 and its Architecture Development Method (ADM) are used to develop the automated
manufacturing processes and systems that are used to design, manufacture, and test the blade
assemblies.
Recently, a pilot architecture project was completed at a single location that defined a standard
approach for controlling the Automated Test System that is used at each plant to perform final
quality assurance tests on each completed blade assembly. The Architecture Board approved the
plan for immediate implementation at each plant.
Architecture Contracts have been developed that detail the work needed to implement and deploy
the new Automated Test System controller for each location. The Chief Engineer, sponsor of the
activity, has expressed concern that a uniform process be employed at each location to ensure
consistency.
Refer to the Scenario
You have been asked to recommend the best approach to address the Chief Engineer's concern.
Based on TOGAF 9, which of the following is the best answer?
A
Scenario:
Please read this scenario prior to answering the Question
You are serving as the Chief Architect for a large, global commodities trading company which has
been growing rapidly through a series of acquisitions.
Each business is performing well in its markets. However, the lack of integration between
headquarters and the business units has increasingly caused problems in the handling of customer
and financial information. The inability to share information across businesses has resulted in lost
opportunities to "leverage the synergies" that had been intended when the businesses were
acquired. At present, each business unit maintains its own applications. Despite an earlier initiative
to install a common application to manage customer, products, supplier, and inventory information,
each business unit has different ways of defining each of these core elements and has customized the
common application to the point where the ability to exchange information is difficult, costly, and
error-prone.
As a result, the company has made the decision to introduce a single enterprise-wide application to
consolidate information from several applications that exist across the lines of business. The
application will be used by all business units and accessed by suppliers through well defined
interfaces.
The Corporate Board is concerned that the new application must be able to manage and safeguard
confidential customer information in a secure manner that meets or exceeds the legal requirements
of the countries in which the company operates. This will be an increasingly important capability as
the company expands its online services in cooperation with its trading partners.
The CIO has formed an Enterprise Architecture department, and one of the primary goals in its
charter is to coordinate efforts between the implementation team and the business unit personnel
who will be involved in the migration process. The CIO has also formed a cross-functional
Architecture Board to oversee and govern the architecture. The company has an existing team of
security architects.
TOGAF 9 has been selected for use for the Enterprise Architecture program. The CIO has endorsed
this choice with the full support of top management.
Refer to the Scenario
In the Preliminary Phase you need to define suitable policies and ensure that the company has the
appropriate capability to address the concerns of the Corporate Board.
Based on TOGAF 9, which of the following is the best answer?
C
Scenario:
Please read this scenario prior to answering the Question
Your role is that of Lead Enterprise Architect within a vacation property management firm that has
been growing through acquisition. The firm manages over 200 resort properties across North Americ
a. Many of the resort properties use the same internal IT systems that they used before they were
acquired. Until recently, the only requirement that has been placed on each property is that they use
a standard financial reporting system to report their financial results to the headquarters on a weekly
basis.
The CEO has stated his concerns about the inefficiencies of the current approach and identified the
need to change. He has defined a new strategic vision that will enhance the business by
standardizing its operations across the network to provide consolidated financial, human resources,
logistics, sales and marketing, and yield management. He has also stated that he expects results by
the end of the current fiscal year.
These changes will provide the company with improved utilization of its capacity and more efficient
operations. The addition of a corporate-wide data warehouse will provide analytics that will enable
the marketing group to improve its ability to target advertising into key markets to improve yields.
The firm has a mature enterprise architecture practice and uses TOGAF 9 as the method and guiding
framework. The CIO is the sponsor of the activity.
In planning this change, the Chief Architect engaged the services of a well-known consulting firm
that specializes in business strategy. An initial study has been conducted to identify the strategic
changes needed to implement the CEO's vision. This recently completed with approval of a strategic
architecture encompassing the entire firm, including detailed requirements and recommendations.
Based on the recommendations from the initial study, the firm has taken the decision to adopt a
packaged suite of integrated applications that is tailored to the needs of the hospitality industry.
Refer to the scenario
You have been asked by the Chief Architect to justify the best approach for architecture development
to realize the CEO's vision.
Based on TOGAF 9, which of the following is the best answer?
C
Scenario:
Please read this scenario prior to answering the Question
You have been assigned the role of Chief Enterprise Architect within a leading North American
information technology services company. The company has a number of service portfolios including
infrastructure, applications, business process outsourcing, accounting, and financial services.
With numerous practice areas and a multitude of diverse engagements underway at any given time,
overall engagement management within the company has become challenging. The company does
not want to risk its outstanding reputation or its international certifications and CMM ratings.
The Chief Executive Officer and Chief Information Officer have co-sponsored the creation of an
Enterprise Architecture prog-am based on TOGAF 9. An Architecture Board has been formed
comprised of IT staff executives and executives from the major practice areas.
The Enterprise Architecture team has been working with the Strategic Planning team to create a
strategic enterprise architecture to address these issues. The team has defined a framework and held
workshops with key stakeholders to define a set of architecture principles to govern the architecture
work. They have completed an Architecture Vision at a strategic level and laid out Architecture
Definitions for the four domains. They have set out an ambitious vision of the future of the company
over a five-year period. This includes a solution architecture including three distinct transformations.
The CIO has made it clear that prior to the approval of the detailed Implementation and Migration
plan, the EA team will need to assess the risks associated with the proposed architecture. He has
received concerns from some of the senior partners that the proposed architecture may be too
ambitious and they are not sure it can produce sufficient value to warrant the attendant risks.
Refer to the Scenario
You have been asked to recommend an approach to satisfy these concerns.
Based on TOGAF 9, which of the following is the best answer?
C