ServiceNow cis-sam practice test

ServiceNow Certified Implementation Specialist ?Software Asset Management Professional Exam

Last exam update: May 12 ,2024
Page 1 out of 4. Viewing questions 1-15 out of 60

Question 1

Software Model Lifecycles can only be created for an external, publisher defined date.

  • A. True
  • B. False
Answer:

A

User Votes:
A
50%
B 1 votes
50%

Reference:
https://docs.servicenow.com/bundle/orlando-it-business-management/page/product/application-portfolio-management/concept/lifecycle-data-timeline.html

Discussions
vote your answer:
A
B
0 / 1000

Question 2

Blacklisted candidates are
.

  • A. Software installations that are not normalized
  • B. Unlicensed and unallocated installations
  • C. Software installations not allowed in the network environment
  • D. Software installations with low usage
Answer:

B

User Votes:
A
50%
B
50%
C
50%
D
50%

Reference:
https://docs.servicenow.com/bundle/orlando-software-asset-management/page/product/software-asset-management2/concept/c_SAMOptimization.html

Discussions
vote your answer:
A
B
C
D
0 / 1000

Question 3

What list can include manual creation, remediation options, and reclamation rules?

  • A. Software Models Results
  • B. Blacklisted Installations
  • C. Removal Candidates
  • D. Software Usage
Answer:

A

User Votes:
A 1 votes
50%
B
50%
C
50%
D
50%

Reference:
https://docs.servicenow.com/bundle/orlando-software-asset-management/page/product/software-asset-management2/task/t_ViewSWModelResults.html

Discussions
vote your answer:
A
B
C
D
0 / 1000

Question 4

Within Software Asset Management there are many key terms to understand, what is the best
definition for Software Allocation?

  • A. One or more use rights assigned to a specific device or user.
  • B. Something acquired with use rights.
  • C. The process of normalizing a discovered software installation to standardized values.
  • D. Finding and recognizing software or a software feature on a device.
Answer:

C

User Votes:
A 1 votes
50%
B
50%
C
50%
D
50%
Discussions
vote your answer:
A
B
C
D
0 / 1000

Question 5

Within the Capability Blueprint there are 4 tiers identified. Which tier is identified as Tier 1?

  • A. Strategic Conformance
  • B. Operational Integration
  • C. Trustworthy Data
  • D. Practical Management
Answer:

C

User Votes:
A
50%
B
50%
C 1 votes
50%
D
50%

Reference:
https://www.evergreensys.com/sampro-2019

Discussions
vote your answer:
A
B
C
D
0 / 1000

Question 6

Which of the following describes Practical Management within the capability blueprint?

  • A. Improve management controls and drive immediate benefits.
  • B. Know what you have so you can manage it.
  • C. Improve efficiency and effectiveness through integration with other areas, such as request, procurement, and IT Service Management.
  • D. Achieve best in-class.
Answer:

A

User Votes:
A
50%
B
50%
C
50%
D
50%

Reference:
https://www.evergreensys.com/sampro-2019

Discussions
vote your answer:
A
B
C
D
0 / 1000

Question 7

Which of the following elements are included in Operational Integration of a SAM practice? (Choose
three.)

  • A. Software Retirement
  • B. Software License Contracts
  • C. Software Sourcing
  • D. License Change Projection
  • E. Software Entitlements
  • F. Software Allocations
  • G. Software Model Lifecycle
Answer:

EFG

User Votes:
A
50%
B
50%
C
50%
D
50%
E
50%
F
50%
G
50%
Discussions
vote your answer:
A
B
C
D
E
F
G
0 / 1000

Question 8

Software Asset Management (SAM) Professional reports can be delivered in which formats? (Choose
three.)

  • A. PowerPoint
  • B. PDF
  • C. CSV
  • D. XLS
Answer:

ABC

User Votes:
A
50%
B
50%
C
50%
D
50%
Discussions
vote your answer:
A
B
C
D
0 / 1000

Question 9

Performance Analytics allows users to: (Choose three.)

  • A. Track usage of a particular software.
  • B. Assess publisher compliance over a period of time.
  • C. Configure software reclamation.
  • D. View trends of software license allocations.
Answer:

ABD

User Votes:
A
50%
B
50%
C
50%
D
50%

Reference:
https://docs.servicenow.com/bundle/orlando-performance-analytics-and-reporting/page/use/performance-analytics/concept/c_PerformanceAnalytics.html

Discussions
vote your answer:
A
B
C
D
0 / 1000

Question 10

In defining a Custom License Metric, in the Reconciliation Order field, the
metric
rank
priority number takes precedence.

  • A. Lower
  • B. Impact
  • C. Higher
  • D. WBS
Answer:

A

User Votes:
A
50%
B
50%
C
50%
D
50%

Reference:
https://docs.servicenow.com/bundle/orlando-software-asset-management/page/product/software-asset-management2/task/add-custom-license-metric.html

Discussions
vote your answer:
A
B
C
D
0 / 1000

Question 11

A Software Product can only have a single license metric type associated to it.

  • A. True
  • B. False
Answer:

B

User Votes:
A
50%
B
50%

Reference:
https://docs.servicenow.com/bundle/london-software-asset-management/page/product/software-asset-management2/concept/c_SAMLicenseMetrics.html

Discussions
vote your answer:
A
B
0 / 1000

Question 12

When creating a reportable bar graph view of License Metrics, you can use which of the following
options to refine how you view license metric data?

  • A. ‘Group by’ or ‘Stacked by’
  • B. ‘Group by’ and ‘Stacked by’
  • C. ‘Stacked by’
  • D. ‘Group by’
Answer:

D

User Votes:
A
50%
B
50%
C
50%
D
50%
Discussions
vote your answer:
A
B
C
D
0 / 1000

Question 13

You can view IBM, Microsoft, Oracle and VMware license metrics as part of ServiceNow standard
baseline configuration features.

  • A. True
  • B. False
Answer:

B

User Votes:
A
50%
B 1 votes
50%

Reference:
https://docs.servicenow.com/bundle/orlando-software-asset-management/page/product/software-asset-management2/concept/sam-publisher-packs.html

Discussions
vote your answer:
A
B
0 / 1000

Question 14

The Software Asset Management Content Service is automatically enabled and cannot be opted out.

  • A. True
  • B. False
Answer:

B

User Votes:
A
50%
B 1 votes
50%

Reference:
https://docs.servicenow.com/bundle/kingston-software-asset-management/page/product/software-asset-management2/concept/c_SAMContentService.html

Discussions
vote your answer:
A
B
0 / 1000

Question 15

Which discovery sources are recommended by ServiceNow to populate ServiceNow software
installation table? (Choose two.)

  • A. Service Mapping
  • B. HP UCMDB
  • C. Microsoft SCCM
  • D. ServiceNow Discovery
Answer:

AD

User Votes:
A
50%
B
50%
C 1 votes
50%
D 1 votes
50%

Reference:
https://docs.servicenow.com/bundle/orlando-it-operations-management/page/product/discovery/task/t_ChangeTheDiscoverySourceName.html

Discussions
vote your answer:
A
B
C
D
0 / 1000
To page 2