ServiceNow cis-sam practice test

Which of the following data elements are key to an effective Software Asset Management practice within ServiceNow? (Choose four.)

• A. Software allocations
• B. Software models
• C. Foundation data
• D. Software contracts
• E. Software entitlements

By default, when is a product result generated for a licensable product after reconciliation?

• A. Always, even if there are no software models defined for the product
• B. Never
• C. Only when there are software entitlements defined for the product
• D. Whenever there is at least one software model defined for the product
• E. Only when related entitlements have a cost identified

You have a contract that is getting ready to expire. What options do you have for handling this contract and remaining compliant? (Choose three.)

• A. Reject
• B. Extend
• C. Cancel
• D. Activate
• E. Delete
• F. Renew

ServiceNow Performance Analytics identifies a trend that use of a certain software package has reduced over time. This is a potential indicator of what?

• A. Your company is under-licensed for the product.
• B. Your company needs to renegotiate your contract to get better pricing.
• C. Your company is over-licensed for the product.
• D. Your company needs to retire the unused entitlements.

The Per Named User license metric licenses which of the following?

• A. A user for a number of installations of software
• B. A device for a number of installations of software
• C. A specific user for a number of installations of software
• D. Cores on a physical server or virtual machine
• E. A specific device for a number of installations of software

What is used to determine if installations are a part of a suite only when the suite parent is not discovered on a device?

• A. inference percent
• B. product results
• C. software model
• D. model bundles

When creating a reportable bar graph view of License Metrics, you can use which of the following options to refine how you view license metric data?

• A. Group by or Stacked by
• B. Group by and Stacked by
• C. Stacked by
• D. Group by

When are discovery models created?

• A. They are manually created
• B. They are automatically created during discovery
• C. When SAM Plugin is enabled
• D. They are automatically created during reconciliation
• E. They are automatically created during normalization.

Blacklisted candidates are ______________ .

• A. Software installations that are not normalized
• B. Unlicensed and unallocated installations
• C. Software installations not allowed in the network environment
• D. Software installations with low usage

Which stage of the software asset lifecycle includes all of the following steps?
Discovering software in the environment
Normalizing installed software to standards
Reconciling entitlements to discovered software
Remediating detected variances

• A. Sunset
• B. Manage
• C. Support
• D. Source
• E. Plan