ServiceNow cis-ppm practice test
Certified Implementation Specialist - Project Portfolio Management Exam
Last exam update: Jul 20 ,2024
Question 1
This should be updated by an it_pps_admin, so that the stakeholder list will automatically populate
when a user creates a demand or project.
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A. Project form.
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B. Stakeholder registry.
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C. Demand form.
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D. Application registry.
Question 2
Demand managers can enhance a demand request by adding the following: (Choose three.)
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A. Requirements
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B. Change Requests
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C. Problems
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D. Decisions
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E. Stakeholders
Question 3
In the base system, what is the default number of cards that can be displayed in the project
workspace?
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A. 200
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B. 10
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C. 1500
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D. 1
Question 4
Which roles can modify agile properties? (Choose two.)
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A. it_pps_admin.
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B. product_owner.
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C. admin.
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D. scrum_master.
Question 5
A project expense line is a cost associated with a specific source. Examples of specific sources could
include: (Choose three.)
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A. User.
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B. Configuration Item (CI).
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C. Project.
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D. Demand.
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E. Fixed Asset.
Question 6
What applications are shared across teamspaces?
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A. Project Financials, Agile, Test.
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B. Resource, Project Financials, Agile
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C. Resource, Agile, Test
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D. Agile, Test only.
Question 7
What is the demand workbench used for? (Choose two.)
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A. Displaying submitted demands to stakeholders.
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B. Comparing demands with portfolios.
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C. Comparing and prioritizing demands against other demands.
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D. Approving demands.
Question 8
At a minimum, which role is required to view the summary of a project in the Details tab of Project
Workspace?
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A. it_project_manager
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B. itil
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C. it_project_user
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D. it_portfolio_manager
Question 9
In what way would you restrict the assigned to field on a project task to only allow users with
resource allocations to be assigned?
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A. Create an Access Control List (ACL) rule.
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B. On the project record under the preferences tab select the “Derive assignee list from resource plan” preference.
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C. The system automatically does this and can only be disabled by an admin.
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D. Create a reference qualifier on the ‘assigned to’ field.
Question 10
Which plugin activates the ideas module to gather and evaluate ideas efficiently, and quickly identify
ideas for implementation?
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A. Resource Management
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B. Test Management 2.0
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C. Ideation with PPM
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D. Agile Development 2.0
Question 11
Where are CAPEX and OPEX targets set for each fiscal year?
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A. Demand Workbench
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B. Cost Plans
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C. Portfolio Target
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D. Program Workbench
Question 12
Which of the following states appear in the process flow indicator at the top of the Demand form by
default? (Choose three.)
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A. Draft
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B. Approved
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C. Updated
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D. Screening
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E. Deferred
Question 13
Which of the following are true regarding how the My Project Space (Project Workspace) handles
dynamic content? (Choose two.)
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A. If the project state is On Hold, actual start date and actual end date are displayed.
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B. If the project state is Pending or Open, planned start date and planned end date are displayed.
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C. If the project state is Draft, actual start date and actual end date are displayed.
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D. If the project state is Work in Progress, actual start date and planned end date are displayed.
Question 14
Where can a user export project data in either a MPP, XML or CSV format?
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A. Demand Form
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B. Related lists
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C. Project Workbench
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D. Planning Console
Question 15
Who can submit Ideas?
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A. Any user.
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B. Any IT user.
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C. Any demand user.
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D. Any ITIL user.