ServiceNow cis-ppm practice test

Exam Title: Project Portfolio Management

Last update: Dec 25 ,2025
Question 1

What does the project status report allow project managers to do? (Choose two.)

  • A. View the project Gantt chart
  • B. View the WBS
  • C. Show historical trend of project KPI’s
  • D. Print as a PDF attachment
Answer:

CD

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Question 2

How does a project manager request a change to a resource plan in the requested state?

  • A. Use notes on resource plan.
  • B. Email resource user.
  • C. Request change on resource plan
  • D. Email resource manager
Answer:

C

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Question 3

In which table can you find cost information for a specific fiscal period?

  • A. cost_plan
  • B. expense_line
  • C. cost_plan_breakdown
  • D. pm_project
Answer:

C

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Question 4

What is the default schedule for a project?

  • A. 8-hour workday (from 8 to 12 and 1 to 5).
  • B. 8-hour workday (from 9 to 12 and 1 to 6).
  • C. 9-hour workday (from 8 to 12 and from 1 to 5).
  • D. 8-hour workday (from 9 to 5).
Answer:

A

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Question 5

The PPM Standard plugin enables an it_project_manager to perform the following activities: (Choose
three.)

  • A. Determine overall project cost requirements
  • B. Configure cost type definition
  • C. Define target for the portfolio
  • D. Establish resource requirements and track costs.
  • E. Track actual amount spent compared to an approved budget.
Answer:

ADE

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Question 6

When a time card is approved, the actual time is stored in which two tables? (Choose two.)

  • A. Project Time table
  • B. Resource Allocation Daily table
  • C. Resource Event table
  • D. Resource Aggregate tables (Daily, Weekly, and Monthly)
Answer:

BD

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Question 7

Which of the following roles can access the project administration application?

  • A. it_project_user.
  • B. it_pps_admin.
  • C. it_project_manager.
  • D. timecard_admin.
Answer:

B

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Question 8

The Project Portfolio Management application supports domain separation at this level:

  • A. Level 3 – Tenant self-managed configuration
  • B. Level 1 – Tenant data management
  • C. Level 2 – Tenant process management
  • D. Data only
Answer:

D

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Question 9

The hourly rate is derived from the resource rate on the resource plan, if this option is selected.

  • A. Rate override
  • B. Labor rate card
  • C. Rate model
  • D. Planned cost
Answer:

C

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Question 10

Which role can configure the parameters of the demand workbench that is provided with the base
system?

  • A. All roles.
  • B. it_project_manager
  • C. it_pps_admin.
  • D. business_stakeholder.
Answer:

C

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