ServiceNow cas-pa practice test

Select the syntactically INCORRECT formula, assuming that all Indicators names are valid.

• A. ((Number of new critical incidents)) / ((Number of new incidents)) * 100
• B. 100 - ((([[Average resolution time of resolved incidents]] - 17.5) / 17.5) * 100)
• C. if ([[Number of resolved incidents]] == 0) {0} else ([[Number of resolved incidents]])
• D. [[Number of new incidents]] / {{Number of new incidents}} * 100

What is the purpose of the Direction property of an Indicator?

• A. Sets the layout of the Indicator when used on a Dashboard
• B. Helps determine the order the Indicator appears on lists
• C. Determines whether a score is rounded up or down
• D. Indicates whether scores should ideally increase or decrease

Select the valid Performance Analytics Widget types. (Choose two.)

• A. Pie
• B. Time Series
• C. Heatmap
• D. Breakdown

Which of the following are true statements about configuring pie, donut, and single score visualisations in workspaces?

• A. Data labels are shown as only percentages, as values, or as both.
• B. Legend percentages are shown along with values.
• C. The metric label name is displayed near the metric value.
• D. Set gradient, texture, or no colour options for data display.

Select all statements that accurately describe the Platform Analytics Workspace / Analytics Center application. (Choose two.)

• A. The Analytics Center replaces the classic Performance Analytics application.
• B. The Platform Analytics Workspace is a paid application.
• C. The Platform Analytics Workspace lets you manage Next Experience data visualizations and dashboards.
• D. You can configure the Analytics Center to be accessible from any ServiceNow Workspace.

What happens when Collect records is enabled on the Indicator form?

• A. A preview of the records that match the condition is displayed.
• B. A list of sys_ids is stored during collection to allow drill down to records.
• C. An ad-hoc job runs to collect the scores immediately for testing purposes.
• D. An exact copy of the matching records are retained for future reference.

How do you create and associate breakdowns on the breakdown source form?

• A. By selecting the New button on the Breakdowns related list
• B. From the Additional actions menu
• C. From the Create Breakdowns related link
• D. By adding multiple Facts tables under the Source tab

What related list in the formula indicator record is used to navigate to the indicators used in the formula or to their indicator sources?

• A. Breakdowns
• B. Contributing Indicators
• C. Indicator Groups
• D. Managed Sources

In your data model, there is a relationship between the Assigned To user and their Manager.
Breakdown Relations use this relationship that is current as of?

• A. When the Breakdown Relation is updated
• B. When the Breakdown Relations job is executed
• C. When the Data Collector is executed
• D. When the Indicator is viewed

Which of the following can be used across all the visualisations in a workspace?

• A. Signal
• B. Dashboard Builder
• C. Studio
• D. User Experience filter