SAP c-c4h410-21 practice test

You have selected the Override Territory field on the Accounts overview page. What effect does this
have on the territory determination? Please choose the correct answer.

• A. It removes the account from the territory realignment calculation.
• B. It removes only accounts with multiple territories from the territory realignment run.
• C. It aligns the account territory determination with the territory realignment run.
• D. It remove the employee from the territory realignment calculation.

You need to assign one contact to multiple accounts. How do you create this contact in SAP Hybris
Cloud for Customer? Please choose the correct answer.

• A. You create different contacts for each account.
• B. You merge both accounts and create the contact record for that account.
• C. You create the contact master record only and add it to the account hierarchy.
• D. You create the contact for the first account and add the same contact to the second account.

When do you implement the Approval process in SAP Hybris Cloud for Customer? There are 3 correct
answers to this question.

• A. You want different reviewers for a business object based on different conditions.
• B. You want another user to review a business object before it can be processed further.
• C. You want to define multiple review processes for the same business object.
• D. You want the direct approver of a business object to be the reporting line manager.
• E. You want to define multiple review steps for the same business object.

In HTML5, what can you do using the field definition link? There are 2 correct answers to this
question.

• A. Hide an extension filed form the master template.
• B. Add an extension field to the page layout.
• C. Add an extension field to a form template.
• D. Add an extension field to a data source.

Which of the following activities can you perform with the SAP add-in for Microsoft Excel? There are
2 correct answers to this question.

• A. Insert SAP Cloud for Customer reports into Microsoft Excel spreadsheet
• B. Upload Microsoft Excel workbooks to SAP Cloud for Customer
• C. Share SAP Cloud for Customer report data using Object Linking and Embedding (OLE)
• D. Publish Microsoft Excel workbooks to Microsoft Sharepoint from SAP Cloud for Customer

What must you maintain to transfer data into SAP Hybris cloud for customer? Please choose the
correct answer.

• A. Migration Templates
• B. Number ranges for business objects
• C. ID Mapping
• D. Code List Mapping

Which elements in a ticket are uniquely identified using a registered product? There are 2 correct
answers to this question.

• A. Warranty
• B. Service Level Agreements
• C. Contract
• D. Service Entitlements

Which of the following initial tasks are required to configure SAP Hybros Cloud for Customer? There
are 2 correct answers to this question.

• A. Define the organizational structure
• B. Define the business roles
• C. Set up scoping and fine tuning
• D. Define the territory structure

Which of the following granularities can you use to define discount lists in SAP Hybris Cloud for
Customer? There are 2 correct answers to this question.

• A. Customer Specific Product Discount
• B. Customer Specific Sales Organization Discount
• C. Overall Customer Group Discount
• D. Customer Specific Territory Discount

You integrated Microsoft Outlook with SAP Hybris Cloud for Customer. Which of the following
activities can you perform after the integration? There are 2 correct answers to this question.

• A. Synchronize and exchange leads
• B. Synchronize and exchange appointments
• C. Create opportunities
• D. Create and access contacts

Which features are available when you create a sales forecast? There are 2 correct answers to this
question.

• A. Multi-level categorization
• B. Multi-dimensional forecasting
• C. Multi-level overrides
• D. Multi-dimensional rules

You need to configure sales phases during fine tuning but an activity is in read-only mode. What is
the reason for this? Please choose the correct answer.

• A. The Fine Tuning activity is NOT open for configuration.
• B. The Fine Tuning activity is NOT added to the project.
• C. The Corresponding scoping element is NOT activated.
• D. The Fine Tuning activity is closed.

Your customer configured External Pricing with SAP ERP. For which of the following Business Objects
is External Pricing supported? There are 2 correct answers to this question.

• A. Sales Leads
• B. Sales Activites
• C. Sales Quotes
• D. Sales Orders

How can you give a business user access to a work center view? There are 2 correct answers to this
question.

• A. Copy the access rights from a business user who already has access to the work center view
• B. Assign the business user to the territory structure
• C. Use business scoping to activate the work center containing the view
• D. Create a business role that has access to the work center view and assign it to the business user

A Bill of Material was triggered from SAP Hybris Cloud for Customer using the Request External
Pricing option. Where can the pricing and quantity be edited? Please choose the correct answer.

• A. In the child item only
• B. In both the parent item and the child item
• C. In the parent item only
• D. In the quotation header