Salesforce experience cloud consultant practice test

Exam Title: Salesforce Certified Experience Cloud Consultant

Last update: Dec 01 ,2025
Question 1

Cloud Kicks (CK) is about to launch a public site and is expecting very high traffic in certain regions.
CK will be using Content Delivery Network (CDN).
What should CK consider during the go-live phase to prevent usability issues?

  • A. CK should provision and activate CDN in those regions where traffic is high.
  • B. CK should provision CDN in those regions where traffic is high and activate CDN where traffic is low.
  • C. CK should provision and activate CDN in those regions where traffic is low
  • D. CK should provision CDN in those regions where traffic is low and activate CDN where traffic is high.
Answer:

A


Explanation:
To prevent usability issues, CK should provision and activate CDN in those regions where traffic is
high. A CDN is a network of servers that delivers cached static content from websites to users based
on the geographic location of the user. By provisioning and activating CDN in high-traffic regions, CK
can improve the performance and availability of their public site for their users.

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Question 2

What accurately sequences the necessary steps to create a partner user from an enabled partner
account?
A.
1) Edit the user record to assign the correct role/profile. ee
2) View the partner account contact. Single Book
3) Select Manage External User.
4) Select Enable Partner User.
5) Save.
B.
1) View the partner account contact.
2) Select Manage External User. Multiple Books
3) Select Enable Partner Account.
4) Edit the user record to assign the correct role and profile.
5) Save.
C.
1) View the partner account contact.
2) Select Manage External User.
3) Select Enable Partner User.
4) Edit the user record to assign the correct role/profile.
5) Save.
D.
1) Edit the user record to assign the correct role/profile.
2) View the partner account contact.
3) Select Manage External User.
4) Select Enable Partner Account.
5) Save.

Answer:

C


Explanation:
To create a partner user from an enabled partner account, the correct sequence of steps is C. A
partner user is a user who has access to your Experience Cloud site through a partner account. A
partner account is an account that has the Is Partner checkbox enabled. To enable a partner user, you
need to view the partner account contact, select Manage External User, select Enable Partner User,
edit the user record to assign the correct role and profile, and save.

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Question 3

A consultant recently finished gathering requirements for a Cloud Kicks (CK) project that will launch
five new Customer Experience Cloud sites worldwide, all on a brand new Salesforce org. The purpose
of these sites is to a generate buzz around new CK models and crowdsource new ideas for the RAD
department. The consultant knows Multiple Books that they need to enable moderation and rate
limit rules as part of their planning and must meet the following requirements:
* Each site must have three unique content moderation rules that flag specific keywords.
* Each site must have four unique rate rules that govern posting limits.
* All authenticated users must be able to post on demand. Calculator
What should the consultant consider doing before beginning work on these sites?

  • A. Ensure that both the notify and freeze actions for all site rate rules are implemented.
  • B. Notify the stakeholders that the number of content moderation rules, but not rate rules, exceeds the org limit.
  • C. Notify the stakeholders that the number of rate rules, but not content moderation rules, exceeds the org limit.
  • D. Notify the stakeholders that the number of both moderation and rate rules exceeds the org limit.
Answer:

D


Explanation:
Before beginning work on these sites, the consultant should notify the stakeholders that the number
of both moderation and rate rules exceeds the org limit. Moderation rules are rules that flag or block
content based on keywords, phrases, or patterns. Rate rules are rules that limit the number of posts
or comments a user can make in a given time period. The org limit for moderation rules is 10 and the
org limit for rate rules is 5. Since each site needs 3 moderation rules and 4 rate rules, the total
number of rules for 5 sites is 15 moderation rules and 20 rate rules, which exceed the org limit.

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Question 4

Ursa Major Solar would like to make an external user an Experience Site Moderator.
What are two of the several moderation permissions available to assign an external user in order for
them to be an effective Experience Site Moderator?
Choose 2 answers

  • A. Access Experience Management
  • B. Access Sharing Sets
  • C. Manage Setup
  • D. Manage Experiences
Answer:

A, D


Explanation:
To make an external user an Experience Site Moderator, two of the several moderation permissions
available to assign are Access Experience Management and Manage Experiences. Access Experience
Management allows an external user to access Experience Workspaces and Builder from an
Experience Cloud site. Manage Experiences allows an external user to create, edit, and delete
experiences, as well as manage settings and content for existing experiences.

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Question 5

DreamHouse Realty is planning to launch a digital experience for its partners where they will be able
to pick a Lead from shared leads and start working toward getting the lead converted into an
Opportunity.
Which two steps are part of setting up Lead Sharing or Lead Distribution for partners?
Choose 2 answers

  • A. Enable “Allow External Lead Sharing” in Digital Experience settings.
  • B. Create Page Layouts for Lead Distribution.
  • C. Configure Lead Creation and Lead Distribution inside PRM Workspace.
  • D. Create Assignment Rules for Lead Distribution.
Answer:

A, D


Explanation:
To set up Lead Sharing or Lead Distribution for partners, two steps are to enable “Allow External
Lead Sharing” in Digital Experience settings and create Assignment Rules for Lead Distribution.
Enabling “Allow External Lead Sharing” allows partners to access leads that are shared with them
through sharing rules or manual sharing. Creating Assignment Rules for Lead Distribution allows
leads to be automatically assigned to queues or users based on criteria that you define.

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Question 6

Universal Containers (UC) is building a new self-service site for its large global customer base.
Customers will be posting questions, viewing Knowledge articles, downloading warranties, opening
tickets, and registering their recent purchases. Purchases are stored in a custom object. UC has
decided to use Customer Service template for the experience and Customer Community Plus license
for the customers.
Which limitation could cause a potential issue for UC?

  • A. Customer Service template does not allow downloading documents out-of-the-box.
  • B. Customer Service template does not allow record pages for custom objects out-of-the-box.
  • C. Customer Community Plus license does not allow access to custom objects.
  • D. Customer Community Plus license allows only up to 2 million users per org.
Answer:

D


Explanation:
Customer Community Plus licenses have a limit of 2 million users per org, which could be a potential
issue for UC if they have a large global customer base that exceeds this limit. The other options are
not limitations of the Customer Service template or the Customer Community Plus license.

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Question 7

Ursa Major Solar is creating an employee experience portal.
Using audience targeting, how should the Experience designer set it up so that different pages in the
portal appear to different departments and roles within those departments?

  • A. By using Location criteria and specifying which IP address applies to each department and domain
  • B. By using Profile criteria and selecting the Service profile
  • C. By using Domain criteria and creating custom domains for each department or role to access the portal
  • D. By using User criteria and selecting appropriate user fields on CRM objects
Answer:

D


Explanation:
User criteria allow you to target audiences based on user fields on CRM objects, such as department,
role, or region. You can use user criteria to set up different pages in the portal for different
departments and roles within those departments.

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Question 8

An administrator for Cloud Kicks wants to create a new partner user for an existing site.
Which step does the administrator need to perform right before providing user details and saving the
user record?

  • A. Click "Manage Partner User” on the Contact detail page, then click “Enable Customer User”.
  • B. Click "Manage Partner User” on the Account detail page, then click “Enable Partner User”.
  • C. Click "New" on the User Setup page in Lightning Experience.
  • D. Click "Manage External User" on the Contact detail page, then click “Enable Partner User”.
Answer:

D


Explanation:
To create a new partner user for an existing site, you need to first create a contact record for the
partner user, then click “Manage External User” on the contact detail page, and then click “Enable
Partner User”. This will allow you to provide user details and save the user record.

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Question 9

Northern Trail Outfitters (NTO) is building a digital experience for its independent researchers who
will
be collaborating with NTO’s staff on their research-related submissions.
Which user visibility setting needs to be enabled at a minimum?

  • A. None
  • B. Site User Visibility
  • C. Guest User Visibility
  • D. Portal User Visibility
Answer:

B


Explanation:
Site User Visibility allows users within the same site to see each other, regardless of their role or
sharing group membership. This is useful for collaboration between independent researchers and
NTO staff on their research-related submissions.

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Question 10

Ursa Major Solar is utilizing audience targeting for specific components in its portal.
Which two considerations regarding audience targeting are true? Calculator
Choose 2 answers

  • A. You can’t assign audiences to the components in the template header and footer sections.
  • B. Available domains are created in the Administration workspace and associated with a community through a custom URL.
  • C. You can’t assign record-based criteria to a component or branding set.
  • D. You can only have three audiences.
Answer:

A, C


Explanation:
Audience targeting allows you to display different content to different audiences based on criteria
such as profile, location, domain, or user. However, there are some limitations of audience targeting,
such as:
You can’t assign audiences to the components in the template header and footer sections. These
sections are shared across all pages in your site and can’t be customized for different audiences.
You can’t assign record-based criteria to a component or branding set. Record-based criteria are only
available for page variations and navigation menu items.

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