Universal Containers implemented Sales Cloud and requested that only certain branch staff trained to sell high-risk products can create opportunities for high-risk products.
How should an architect allow only specific branch staff to sell high-risk products?
b
What advanced tool can Salesforce enable for large-scale role hierarchy realignments?
b
Universal Containers (UC) is a non-profit organization and has over 20,000,000 members (donors). The company decided to assign those accounts to Donations Reps based on their regions. Donations Reps ended up owning over 50,000 donors each.
The donation reps started to see significant degradation of the system performance.
What could be the reason for this problem?
c
A support representative at Universal Containers created a report to view all her open cases that have been created in the past seven days and saved the report in the Private Reports folder.
Who can view and run the report?
b
Besides their own team accounts, sales managers at Universal Containers need to have READ access to all accounts of the same segment in other countries.
Role hierarchy was implemented accordingly (based on countries), but a sales manager in the US is complaining that he cannot view account records of the same segment in Canada.
What should be done to grant access in a proper way?
a
Universal Containers would like to control access to records and objects according to the following business requirements:
Sales users can view all account records but only edit their own records.
Sales managers can view all account records but only edit records of their team.
Service users can view all account records that are not marked with a RecordType of Prospect.
Which organization-wide default configuration should an architect recommend to fulfill these requirements?
c
Users at Universal Containers are complaining that a field has disappeared from the Account page after deploying its latest project. The page layout has not changes with this deployment.
How should the admin troubleshoot this issue?
c
Universal Containers (UC) has implemented Customer Community with customer community plus licenses for its distributors. Some distributors requested granting specific community users (agents) to view cases submitted by other agents of the same distributor.
Which feature only supports these requirements?
d
Universal Containers requested to leverage Lightning Web Components (LWC) to improve support reps' user experience. LWC will be used as view layer, and Apex classes will have the business logic.
Which attention points should the development team consider when implementing this solution?
b
At Universal Containers, there's a team of auditors distributed throughout the organization that all need access to high-value opportunities.
With a Private sharing model, which option should an architect recommend when designing a solution for this requirement?
b