In a support application you have the requirement: An email notification should be sent within four
hours of receipt of the support issue. What in the service level should be set to four hours to meet
this requirement? (Choose One)
B
Conditional paths in a case life cycle are used to define
D
In an insurance application; a claim case records the items of loss. Given the property reference
.ItemOfLoss(l).Description, .ItemOfLoss is a___________________________
C
A page list (3x2) in a nonlinear format that automatically adjusts based on screen size. The image is
an example of_____________.
B
A Customer applies for a credit card. In order for the credit card to be approved, the credit card
consultant
must receive the results of a credit check.
How do you configure the case types to reflect their relationship?
A
Select the statement that best describes an Edit Validate rule. (Choose One)
C
What two items should a developer configure before delagating a rule ? (Choose Two)
A, D
You have a requirement to add a bank checking account number field to a view. Routing numbers
must contain nine digits. How would you configure the field to support this requirement? (Choose
One)
A
Case Management -Knowledge CheckGiven the following business requirement, "Once a loan
application is complete the case is routed to a group of underwriters for review." What type of
routing is needed to ensure the case is handled by the next available underwriter? (Choose One)
C
What two items should a developer configure before delegating a rule?(Choose Two)
A, D
Case Management -Knowledge Checkln a Job Recruitment application, business needs to schedule
interviews for candidates who meet passing requirements. Each interview must be tracked from
interview date/time to resolution date/time for quality control purposes. The status of interview can
change from New, Open-Scheduled, Open-InProgress, Resolved-Rejected, and Resolved-Approved.
What are the new records are essential for this application? (Choose Three)
CH A Wait shape to hold processing until interview is completed.
B, C, D
You have created a new report that contains a list of resolved expense reports by approver. Columns
include Expense #, Expense Amount, Approved (Y/N), Resolution Date, Comments, and Approver ID.
The finance manager wants you to display each Approver ID in a row, Beneath each approver, you
must list the expenses Expense Amount, Resolution Date, Approver ID, and Comments.How do you
configure the report? (Choose One)
B
What type of step typically requires contextual instructions ?
C
In a purchase order application, you have been asked to add an order total field that is used on
multiple forms in the application. You want to make sure that whenever the input values change, the
order total changes on all the forms. Which two of the following are reasons would you choose to
use a declarative expression rather than a data transform to calculate the value ? (Choose two)
B, C
You have a data page with customer dat
a. The data page is configured to reload if it is older than one hour. Which of the following best
describes when the data page will reload ?
A