Pegasystems pegacplsa88v1 practice test

A Customer Service application requires customer data assembled from multiple external systems.
The customer data is captured by a parent case. Subcases of that parent case need to reference the
same customer data.The customer data must be as current as possible.
Which two options are used as part of the solution? (Choose Two)

• A. Have each subcase load a portion of the customer data prior to updating the parent case.
• B. Use the Snapshot data access pattern to capture the customer data prior to subcase spin off.
• C. Load the customer data in parallel using the Load -Data Page and Connect-Wair methods.
• D. Use the System of Record (SOR) data access pattern when capturing the customer data.

MyMealth Corporation wants to use the age of the claim to increase the urgency on the assignment
so that claims processors work on the most urgent claims first. The claim assignment urgency
increases by 1 each day the claim remains in an unresolved status. At any time. My Health has up to
10,000 claims in process. Claims in the PendingProcessing workbasket are subject to this calculation.
The application updates the claim urgency daily before the work day begins. AM claims are
processed within 30 days.
MyHealth also processes complaint cases from health plan members. Complaint cases use a service
level agreement (SLA) to ensure the customer service representatives respond to complaints within
48 hours. All claims processors work in Los Angeles 9:00 AM-5:OQ PM PST.
Which approach satisfies the claim urgency requirement and provides the best experience for the
claims processor?

• A. Use an advanced agent on a dedicated node to increment the pyUrgencyAssignAdjust value by 1 for every assignment that matches the selection criteria.
• B. Use the assignment SLA to increment the pyUnjerncyAssiqnAdjust value by 1 every day the claim is in an open status.
• C. Use a declare expression to increment the pytJrgcncyAsp/gnAdjur.t value to 1. When a claim processor opens the assignment, the urgency is increased by 1.
• D. Use the overall SLA to increment the pyUrgencyAssignAdjust value by 1. Reset the goal date to the following day

While configuring GetNextWork, overriding the System Settings rule
GetNextWork__WorkBasketUrgencyThreshold imposes a minimum cutoff value for assignment
urgency.
Which statement accurately depicts the system behavior when the
GetNextWork_WorkBaseketUrgencyThreshold setting is overridden?

• A. The override ignores other criteria in GetNextWork.
• B. The override causes the application to revisit workbaskets for assignments with lower urgency.
• C. The override causes a search of only those assignments with the urgency higher than the threshold value.
• D. The override causes a search of all assignments in a work queue that equal or exceed the set urgency threshold.

You need to create custom workspaces for the manager and for the Customer service
representative (CSR), Also, you are asked to display some properties in custom formats that arc not
supported by Pega.
Which approach satisfies these requirements?

• A. Each access group can use separate portals, harnesses, and sections. Use Specialty Components and use XML to pass data.
• B. Level age the Case Manager and Case Worker as reference points to create new portals, if required. Use Special Components and use JSON to pass data.
• C. Create different harnesses for each user's workspace. New portal rules are not needed. Define Specialty Components and use JSON to pass data.
• D. Identify the functionality required for each portal. Customize the portal either by modifying the section or harness. Use Specialty Components and use XML to pass data.

You want to avoid creating unnecessary case-related properties and views. Which three actions do
you take to accomplish this goal? (Choose Three)

• A. Define most of the properties and sections at the work pool level.
• B. Create a data type (if required) that corresponds to the case type.
• C. Use the data reference field type in a case type's data model tab.
• D. Drag and-drop a field group when defining a case view.
• E. Define case type views using ".page.property" syntax.

BiyCo has two development projects currently in progress developed by independent teams. One
team builds the Quoting application. Another team builds the Policy Administration application.
Development takes place on different servers with separate rulebases.
The Quoting application is built on the Policy Administration application.
The Policy Administration application requires enhancements to support other areas of the business.
The Quoting team is notified when the Policy Administration application is versioned. The Quoting
team responds by importing a HAP containing the new version.
Select the two best practices to minimize potential development conflicts and work with the most
current version of the Policy Administration application. (Choose Two)

• A. Periodically rebase the Policy Administration application.
• B. Switch between applications when modifying rules.
• C. Perform branch reviews when merging brandies.
• D. Share rulesets between both applications.

Using the information shown in the case structure below, which option is always true?

• A. Resolution of the Event Booking case requires the Parking case to be resolved.
• B. Parking, Weather, and Hotel cases must be instantiated for the Event case to process correctly.
• C. The Weather case can be instantiated without a parent Event Booking case.
• D. The Parking class must inherit from the Event Booking class.

Inconsistent formatting of phone numbers is causing, usability issues. You hnvo been asked to enh
interface to ensure all phone numbers are automatically reformatted consistently.
Which two options incorporate best practices for applying the required formatting? (Choose Two)

• A. Configure a Declare Constraint rule.
• B. Configure an Edit Validate rule.
• C. Configure a Custom Control.
• D. Configure an Edit Input rule.

Select the primary reason for developing a set of unit lest cases and automated testing Suites in a
continuous integration and continuous deployment (CI/CD) model.

• A. Automated testing reduces costs by reducing the need to hire and I rain testing resources.
• B. Automated testing accelerates the deployment of rules from the development environment to target environments.
• C. Automated testing programmatically ensures quality of rules to maintain the integrity of the pipeline.
• D. Automated testing allows for orchestration between automation server and the Execute Test REST service.

XYZ Corporation wants to ensure that every attempt by a developer to check a rule into a certain
ruleset version is reviewed before that rule is allowed to be checked in. The rule should be
automatically sent back to the developer without being checked in if all warnings are not justified
and the fields on the history tab are not complete.
How do you address this requirement?

• A. Prior to the first assignment in the ApproveRuleCheckin flow, add a decision shape where one output connector is equivalent to the submitting the SendBack flow action.
• B. Implement a CheckForCustomWarnings activity for each rule included in the requirement. The activity issues a warning whenever the requirement's history tab criteria are not met.
• C. Override the FindReviewers decision tree to invoke a when rule that evaluates the criteria, if the when rule returns true, the decision tree returns SendBack.
• D. Override the SendBack Flow Action adding a pre-ctivity that transfers the assignment to the create operator if the rule's criteria are not met.