microsoft mb-910 practice test

Which three capabilities are included in Dynamics 365 Marketing? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.

• A. Event management
• B. Dynamics 365 Connector for LinkedIn
• C. Case management
• D. Qualify leads
• E. Project quote management

HOTSPOT A customer plans to use knowledge articles to share information as cases are resolved.
For each of the following statement, select Yes if the statement is true. Otherwise, select No.
NOTE: Each correct selection is worth one point.
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DRAG DROP

A company uses Omnichannel for Dynamics 365 Customer Service.

You need to train a new employee on Omnichannel features.

Match each feature to its definition.

To answer, drag the appropriate feature from the column on the left to its definition on the right. Each feature may be used once, more than once, or not at all. Each correct match is worth one point.

You need to update inventory data for a company's warehouse.
Which two record types can you use to update the inventory? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.

• A. Agreement
• B. Warehouse
• C. Inventory adjustment
• D. Return merchandise authorization (RMA)

HOTSPOT

You are creating segments in Dynamics 365 Marketing.

For each of the following statements, select Yes if the statement is true. Otherwise, select No.

NOTE: Each correct selection is worth one point.

Your company uses Dynamics 365 Sales.
You need to prepare and send a quote to a customer.
What are two possible ways to achieve the goal?
NOTE: Each correct selection is worth one point.

• A. Close the quote
• B. Generate a document by using a Microsoft Word template.
• C. Export the quote as a PDF file.
• D. Create an order

HOTSPOT

A company uses Dynamics 365 Sales.

For each of the following statements, select Yes if the statement is true. Otherwise, select No.

NOTE: Each correct selection is worth one point.

DRAG DROP A company has a Dynamics 365 Sales implementation. The company wants to perform the following activities:
View LinkedIn information from within Dynamics 365 Sales.
Validate Dynamics 365 Sales data by using data from LinkedIn.
Which products should you use to perform each task? To answer, drag the appropriate products to the correct tasks. Each product may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Select and Place:

HOTSPOT A company provides roadside assistance for disabled automobiles.
The company enacts a policy that specifies a 30-minute response time for all requests for assistance.
You need to ensure that data about assistance crew response times is captured correctly.
For what type of object should you define details? To answer, select the appropriate option in the answer area.
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HOTSPOT You are a project manager for a company that uses Dynamics 365 Project Operations.
You need to determine whether a specific resource has availability to work on a project.
For each of the following statements, select Yes if the statement is true. Otherwise, select No.
NOTE: Each correct selection is worth one point.
Hot Area: