microsoft mb-600 practice test

You are doing a trial run of the go-live data import.
You need to fix the initial issues that arise when importing the new data.
What could be the issue?

• A. Duplicate detection is turned on.
• B. The Report Wizard configuration is incorrect.
• C. Excel is set up as a pivot table.
• D. The data mapping is incorrect.

A company has extended Dynamics 365 Sales with an ISV product.
The ISV has locked the product. The ISV product fails to meet the business needs of the company. The company has a
contractual obligation to continue using the ISV product but requires additional business logic.
You need to recommend a solution.
What should you recommend?

• A. Create a managed solution with the components that you need to extend.
• B. Update the business logic of the ISV to meet the needs of the company.
• C. Extend the ISV with a secondary ISV that adds the additional business logic.
• D. Create a new unmanaged solution with the components that you need to extend.

You are architecting a Dynamics 365 Customer Service instance for a company call center. The company has an SLA with a
primary customer that requires monitoring by using KPIs.
The SLA states the following:
Support must be provided 24 hours per day, seven days a week. Issues must be resolved within four hours of case


creation.
You need to recommend tools that will assist the client with tracking these requirements.
Which two tools should you recommend? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.

• A. enhanced SLAs with Timer Control
• B. First Response by KPI
• C. enhanced SLA upgrade
• D. Resolve by KPI

You are designing forms for a company that has a new Dynamics 365 Sales implementation.
Three departments need specific fields on the main form so they do not have to fill out multiple forms.
Each person should see only the fields they need.

You need to ensure that the forms open correctly, display only the fields needed, and that data can be entered quickly.
How should you design the form?

• A. Create three forms for all departments. Add all the fields. Add field-level security to fields not needed for each group.
• B. Create one form for each department. Add all fields needed for all departments. Use business rules to hide fields.
• C. Edit an out-of-the box form. Add extra fields. Give all departments security roles for that form.
• D. Create one form for each department. Add only fields needed on the form for each department. Assign the appropriate security role to each form.

HOTSPOT
A client plans to implement a sales platform to help with sales activities.
The sales platform must have the following capabilities:
Handle a high volume of sales calls that has transcription and call analytics.

Provide support for sales reps in the field on Android or iOS devices. Include social networking capabilities by using


email and LinkedIn.
You need to recommend solutions to help the client achieve the goal.
What should you recommend? To answer, select the appropriate option in the answer area.
NOTE: Each correct selection is worth one point.
Hot Area:

HOTSPOT
A company has the following workforce roles and responsibilities:

You need to recommend the lowest-cost license type.
Which license types should you recommend? To answer, select the appropriate license in the dialog box in the answer area.
NOTE: Each correct selection is worth one point.
Hot Area:

A company that is implementing Dynamics 365 Sales commonly experiences high turnover.
The company requests security roles that are optimized for adding and removing large numbers of users daily.
Large groups of users share common access privilege needs.
Complex entity access scenarios must be able to be added and removed in bulk.
You need to recommend a feature that will meet the needs of the company.
Which feature should you recommend?

• A. User access management
• B. Team privileges
• C. Hierarchy security
• D. Field-level security

DRAG DROP
You are designing a business continuity strategy for a client who is using Dynamics 365 Sales.
The client works with critical data where any data loss creates a high risk.
You need to document the failover process for the stakeholders.
In which order should you recommend the actions be performed? To answer, move the appropriate actions from the list of
actions to the answer area and arrange them in the correct order.
Select and Place:

DRAG DROP
A client is implementing a Dynamics 365 Customer Service system. The company is divided into departments with one
manager per department.
The company requires the following security setup:
Managers should see only accounts for the employees who report to them.

Employees should see only their own accounts.

Executives should see all the accounts in the company.

You need to recommend a security setup for the new implementation of accounts.
Which should you recommend? To answer, drag the appropriate tool to the correct data type. Each tool may be used once,
more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Select and Place:

HOTSPOT
A toy manufacturer is testing its processes in Dynamics 365 Sales and notices the following issues:
The drop-down list of toy colors is different for different entities. They should be static and always the same.

Too many decimal places are in the Quantity field. The field should have two decimal places instead of four. The Order


Date field includes Date and Time but should include only Date.
You need to recommend how to fix the fields.
What should you recommend? To answer, select the appropriate option in the answer area.
NOTE: Each correct selection is worth one point.
Hot Area: