microsoft mb-340 practice test

Exam Title: Microsoft Dynamics 365 Commerce Functional Consultant (beta)

Last update: Dec 11 ,2025
Note: Test Case questions are at the end of the exam
Question 1 Topic 4, Case Study 4Case Study Question View Case

HOTSPOT
You need to configure the mobile POS terminal used for the store pickups and connect the payment device.
Which components should you use? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Hot Area:

Answer:


Explanation:
Reference: https://docs.microsoft.com/en-us/dynamics365/commerce/mpos-or-cpos https://docs.microsoft.com/en-
us/dynamics365/commerce/retail-peripherals-overview

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Question 2 Topic 4, Case Study 4Case Study Question View Case

You need to configure the system for the store inventory visibility requirements.
Which functions should you use?

  • A. Data distribution pull job and the Post inventory job in batch
  • B. Synchronize orders job and the Post inventory job in batch
  • C. Synchronize orders job and the Product availability job in batch
  • D. Validate store transactions job and the Post transactional statements job in batch
  • E. Data distribution job and Synchronize orders job in batch
Answer:

D

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Question 3 Topic 5, Case Study 5Case Study Question View Case

You need to provide ecommerce developers with the required design standards that must be met for the ecommerce
guidelines.
What should you use?

  • A. Content Delivery Network
  • B. Microsoft Trust Center
  • C. E-commerce site builder
  • D. Microsoft Accessibility Center
  • E. docs.microsoft.com
Answer:

E

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Question 4 Topic 5, Case Study 5Case Study Question View Case

You need to configure a solution to optimize the entry of customer reviews for the different review lengths.
What should you do?

  • A. Configure the maximum length of all reviews on the e-commerce site at the site level
  • B. Create a text attribute for each review length and assign them to the product category attributes for the Commerce product hierarchy
  • C. Create a text attribute for the maximum review length. Assign the attribute to each item where a review is requested
  • D. Configure the maximum length of the reviews on the e-commerce site at the product level
  • E. Create a reference attribute for each review length and assign them to each item where a review is required
Answer:

A


Explanation:
Reference: https://docs.microsoft.com/en-us/dynamics365/commerce/configure-ratings-reviews

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Question 5 Topic 6, Mixed Questions

HOTSPOT
You need to configure shipping charges.
Which features should you use? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Hot Area:

Answer:


Explanation:
Reference:
https://docs.microsoft.com/en-us/dynamicsax-2012/appuser-itpro/set-up-shipping-charges-for-online-stores
https://docs.microsoft.com/en-us/dynamics365/commerce/auto-charges-by-channel

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Question 6 Topic 6, Mixed Questions

A customer order is placed on hold by the system for potentially fraudulent activity.
You need to determine which aspect of the order caused it to be placed on hold.
What should you do?

  • A. View the order holds report and filter on the fraud hold code and order number.
  • B. View the fraud notes set on the order hold for the order.
  • C. View the hold reason code set on the order hold for the order.
  • D. View the fraud details specified on the order hold for the order.
Answer:

D


Explanation:
Reference: https://docs.microsoft.com/en-us/dynamics365/commerce/set-up-fraud-alerts

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Question 7 Topic 6, Mixed Questions

DRAG DROP
You are a Dynamics 365 Commerce consultant for a company.
The company has three retail channels: an online store, a retail store, and a call center.
The company requires customer orders to be available for pickup at its retail store. Sales orders for in-store pickup can be
created in any retail channel.
You create a mode of delivery for customer pickups. You also create a fulfillment group.
Which retail channel should you select? To answer, drag the appropriate retail channels to the correct actions. Each retail
channel may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view
content.
NOTE: Each correct selection is worth one point.
Select and Place:

Answer:


Explanation:
Reference: https://docs.microsoft.com/en-us/dynamics365/commerce/multiple-pickup-modes

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Question 8 Topic 6, Mixed Questions

HOTSPOT
A company uses Dynamics 365 Commerce.
A sales director wants to ensure that transactions aggregate and post in accordance with industry requirements.
You configure store posting to aggregate voucher transactions.
You need to complete the statement posting configuration.
Which configuration options should you use? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Hot Area:

Answer:


Explanation:
Reference: https://docs.microsoft.com/en-us/dynamics365/commerce/retail-statements https://docs.microsoft.com/en-
us/dynamics365/commerce/statement-posting-eod

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Question 9 Topic 6, Mixed Questions

A company has a physical store that closes at 11:30 P.M. each night.
The store conducts a special promotion on a Saturday in June. The last customer does not complete their sale until Sunday
at 1:30 A.M.
You need to ensure that all of the transactions for the promotion are financially and physically recognized on Saturday.
Which two fields should you configure? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.

  • A. Post as business day
  • B. End of business day
  • C. Closing method by shift
  • D. Statement method by shift
  • E. One statement per day
Answer:

A B


Explanation:
Reference: https://docs.microsoft.com/en-us/dynamics365/commerce/retail-statements

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Question 10 Topic 6, Mixed Questions

A company uses Dynamics 365 Commerce. The company's retail stores process large volumes of sales transactions.
Retail store managers report inventory inconsistency issues.
You determine that a channel-side inventory calculation is the appropriate method to resolve the issues.
You need to configure the channel-side calculated inventory availability mode.
Which three actions should you perform? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.

  • A. Disable the Optimized product availability calculation feature
  • B. Configure the Functionality profile
  • C. Run the Global configuration distribution schedule job
  • D. Enable the Retail statement trickle feed feature
  • E. Run the Channel configuration distribution schedule job
  • F. Enable the Optimized product availability calculation feature
Answer:

B E F


Explanation:
Reference: https://docs.microsoft.com/en-us/dynamics365/commerce/calculated-inventory-retail-channels

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