microsoft mb-220 practice test

The Planned Event currently has 146 registrations. In order to meet all of Litwares standards for registration, which two
statements are true?
Each answer represents a complete solution.

• A. When space becomes available, the first person on the waitlist will be offered an invitation to register.
• B. Once capacity has been reached, a speaker whose additional person hasnt been registered yet will be placed on the waitlist.
• C. Once capacity has been reached, the first person on the waitlist will be automatically registered for the event when space becomes available.
• D. Another 2 registrations can be accepted. After that, registrations will be added to the waitlist.

The time is currently 8pm on Thursday night. You have been tasked with creating and sending a LinkedIn post on the
companys account advertising the Planned Event.
Following Litwares standards, which two options should you choose when preparing this message? Each answer represents
a complete solution.

• A. Post Visibility is set to Public
• B. Schedule Time is set to tomorrow at 9am
• C. Post Visibility is set to Connections
• D. Channel is set to social media

DRAG DROP
You are responsible for information about the attendees and sponsors in your Dynamics 365 for Marketing system. Indicate
which record type would hold each type of information listed below.
For each Record Type listed below, indicate the Type of Information stored there.
To answer, drag the Type of Info to the appropriate Record Type. Each item may be used once, more than once, or not at
all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Select and Place:

You create a customer survey. Contoso wants to make sure that the survey is accessible to their sales team.
You use the survey as part of a customer journey, where you have written conditional logic to create leads based on the
survey responses from each contact. These leads will be processed by Contosos Sales team.
The sales team wants to send out surveys whenever they qualify a Lead. Contoso does not want the sales team to have
access to the Dynamics 365 Customer Voice app.
What should you do to achieve this goal?

• A. 1. Install the Send Customer Voice survey from Dynamics 365 app in the Sales Hub app. 2. Members of the Sales team can send the survey manually from a Sales Hub app by clicking on the Send Survey button on the Lead record.
• B. 1. Enable the Dynamics 365 Customer Voice application from the environment in Microsoft Dataverse to enable the feature for all licensed Dynamics 365 applications. 2. Members of the Sales team can send the survey manually from a Sales Hub app by clicking on the Send Survey button on the Lead record.C. 1. Click on Enable Customer Voice on Sales Hub. 2. Members of the Sales team can send the survey manually from a Sales Hub app by clicking on the Send Survey button on the Lead record.
• C. 1. Since the Dynamics 365 Customer Voice is licensed per Dynamics CE applications such as Sales, Customer Service, and Marketing, Contoso needs to buy an add-on Dynamics 365 Customer Voice application license for the Sales Hub. 2. Create a Power Automate flow to send a survey automatically every time a lead is qualified.

DRAG DROP
You need to create a Global Customer Survey to capture the responses from your customers.
You need to make sure that Contosos focused customers have the option to choose their preferred language while
responding. You also need to automate customer journey actions based on the Customer Survey Response data.
Which five actions should you perform in sequence to achieve your goal? To answer, move the appropriate actions from the
list of actions to the answer area and arrange them in the correct order.
Select and Place:

Note: This question is part of a series of questions that present the same scenario. Which question in the series contains a
unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while
others might not have a correct solution.
After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in
the review screen.
The corporate marketing team has developed a branding strategy that includes five mandatory components and visual
requirements that must be incorporated for all materials.
The VP of Marketing, who receives a copy of each email sent, has recently seen some emails that do not adhere to all five
standards.
You need to ensure that future emails adhere to these standards.
Solution: You send an email to any user who created a deficient template identifying the deficiencies and request that they
correct their templates.
Does this meet the goal?

• A. Yes
• B. No

Note: This question is part of a series of questions that present the same scenario. Which question in the series contains a
unique solution that might meet the stated goals. Some question
sets might have more than one correct solution, while others might not have a correct solution.
After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in
the review screen.
The corporate marketing team has developed a branding strategy that includes five mandatory components and visual
requirements that must be incorporated for all materials.
The VP of Marketing, who receives a copy of each email sent, has recently seen some emails that do not adhere to all five
standards.
You need to ensure that future emails adhere to these standards.
Solution: You create an approval process on the template records. You restrict usable templates to only those that have
been approved.
Does this meet the goal?

• A. Yes
• B. No

Note: This question is part of a series of questions that present the same scenario. Which question in the series contains a
unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while
others might not have a correct solution.
After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in
the review screen.
The corporate marketing team has developed a branding strategy that includes five mandatory components and visual
requirements that must be incorporated for all materials.
The VP of Marketing, who receives a copy of each email sent, has recently seen some emails that do not adhere to all five
standards.
You need to ensure that future emails adhere to these standards.
Solution: You examine all existing templates. Upon identifying those that do not meet standards, you make appropriate
adjustments to the non-conforming templates.
Does this meet the goal?

• A. Yes
• B. No

DRAG DROP Your marketing department has given you a list of requirements.
Which requirements will you be able to meet by utilizing the tools in Dynamics 365 for Marketing? To answer, drag the
appropriate requirement to the correct column. Each requirement may be used once, more than once or not at all. You may
need to drag the split bar between panes or scroll to view the content.
NOTE: Each correct selection is worth one point.
Select and Place:

Your landing page must include your privacy banner to let your customers know that you take their privacy seriously.
Once enabled, where will the full text of your privacy policy be stored?

• A. on your organization’s private website, with the login information needed to access it
• B. on any publicly-available website, with the URL listed in the Event Management Settings
• C. on your organization’s website, with the URL listed on the Default Configuration Set
• D. on any publicly-available website, with the URL listed in the Landing Page Configuration Set