genesys gcx-arc practice test

Which speech recognition feature is enabled by default for new Inbound call flows?

• A. Enable speech recognition for the entire flow
• B. Company Directory speech recognition
• C. Complete match timeout
• D. Incomplete match timeout

If the system exceeds the maximum number of actions run per-flow invocation, the flow enters error
handling. Which action is used for default error handling in this state if alternative actions are not
configured?

• A. Decision
• B. Transfer to Flow
• C. Disconnect
• D. Jump to Menu

Select all the sections available to configure the global settings for a newly created flow. (Choose
five.)

• A. Actions
• B. Data
• C. Event Handling
• D. Menus
• E. Prompts
• F. Dependencies
• G. Supported Languages
• H. Speech Recognition

The interaction may not route properly if the default language skill is not selected.

• A. True
• B. False

Which of the following are valid options under the Data category for Inbound call flows? (Choose
four.)

• A. Call Data Action
• B. Call Back
• C. Set Flow Outcome
• D. Collect Input
• E. Data Table Lookup
• F. Get Participant Data

Which variable’s value indicates whether the flow is running in debug mode?

• A. Flow.IsTest
• B. Flow.IsDebug
• C. Flow.Version

Which function returns a new instance of DateTime initialized with the specified values?

• A. MakeDateTime()
• B. MakeDuration()
• C. AddDuration()
• D. ToDateTime()

Select the correct format for a literal string expression for the following sentence: He said, “I will
schedule the meeting for the specific time zone with AM/PM settings”.

• A. “He said, \' I will schedule the meeting for the specific time zone with AM \\ PM settings\’”
• B. He said, I will schedule the meeting for the specific time zone with AM \\ PM settings\
• C. “He said, /" I will schedule the meeting for the specific time zone with AM // PM settings/””
• D. “He said, \" I will schedule the meeting for the specific time zone with AM \\ PM settings\””

The FindSkill() function is not case sensitive when performing a search.

• A. True
• B. False

What is the maximum prompt file size you can upload?

• A. 10 MB
• B. 20 MB
• C. 25 MB
• D. 50 MB