Who looks for a quantitative information?
A
Explanation:
An analytic decision maker looks for quantitative information, or data that can be counted or
measured in numerical values. An analytic decision maker uses logic, facts, and statistics to make
decisions, and prefers objective and structured data. A heuristic decision maker, on the other hand,
looks for qualitative information, or data that is descriptive and not expressed numerically. A
heuristic decision maker uses intuition, experience, and judgment to make decisions, and prefers
subjective and unstructured data. Reference:
CITM Study Guide
, page 8, section 2.3;
What is
Quantitative Data?
, paragraph 2.
The requirements for managerial control decisions fall between Operational and Strategic planning.
A
Explanation:
Managerial control decisions are those that involve measuring and correcting the performance of
activities of subordinates to ensure that the enterprise objectives and plans are being accomplished.
Managerial control decisions fall between operational and strategic planning because they are
concerned with both executing the strategy and tracking its progress. Operational control decisions
are those that focus on the efficiency and effectiveness of specific processes, tasks, and functions.
Strategic control decisions are those that evaluate the alignment of the strategy with the external
and internal environment, and make adjustments if necessary. Reference:
Managerial Control:
Definition, Features, Scope, and Process
,
Types and Levels of Control – Principles of
Management
,
The Control Function of Management - MIT Sloan Management Review
Knowledge is a strategic resource for many organizations.
A
Explanation:
Knowledge is a strategic resource for many organizations because it enables them to create value,
innovate, and compete in the knowledge economy. Knowledge management is the process of
acquiring, creating, sharing, and applying knowledge to achieve organizational goals and objectives.
Knowledge strategies are the plans and actions that align the knowledge resources and capabilities
of an organization with its intellectual requirements and strategic direction. A knowledge strategy
defines how an organization intends to use knowledge as a source of competitive advantage and
how it will manage its knowledge assets and processes effectively and efficiently. Reference:
Knowledge Strategies - Cambridge University Press & Assessment1
Strategic knowledge management: theory, practice and future challenges - Emerald Insight2
Managing organizational knowledge as a strategic asset - Emerald Insight3
Which type of knowledge is represented by facts?
A
Explanation:
Explicit knowledge is the type of knowledge that can be easily articulated, expressed, and recorded
in the form of text, number, symbol, code, formula, or musical note. It is the knowledge that is based
on facts, data, and rules that can be shared and communicated.
Examples of explicit knowledge are
company policies, process documents, research reports, etc12345
Reference:
: Different Types of Knowledge: Implicit, Tacit, and Explicit | Bloomfire
: Tacit Knowledge Vs. Explicit Knowledge - Association for Intelligent Information Management
: Tacit Knowledge: Definition, Examples, and Importance - Helpjuice
: Explicit Knowledge: Definition, Examples, and Methods - Document360
: Difference Between Explicit Knowledge and Tacit Knowledge - Key Differences
Which type of knowledge is difficult to explain?
A
Explanation:
Tacit knowledge is the knowledge that is acquired from one’s own experience, which cannot be
easily expressed through words or pictures. It is personal, subjective, and based on intuition and
insights. It is difficult to explain because it is often implicit, uncodified, and context-specific.
Examples of tacit knowledge include facial recognition, riding a bike, or playing a musical
instrument. Reference:
Tacit Knowledge Vs. Explicit Knowledge
,
Difference Between Explicit
Knowledge and Tacit Knowledge
,
Tacit vs explicit knowledge: Exploring the key differences
,
Different
Types of Knowledge: Implicit, Tacit, and Explicit
,
Explicit Knowledge: Definition, Examples, and
Methods
How many stages are involved in System Analysis?
C
Explanation:
System analysis is the process of understanding problems and needs and arriving at solutions that
meet them. It involves identifying, defining, and specifying the requirements of a system, as well as
designing, developing, testing, and implementing the system.
According to Wikipedia1
, system
analysis can be broken into five phases: scope definition, problem analysis, requirements analysis,
logical design, and physical design.
However, according to MasterStart2
, there are seven stages of
system development life cycle (SDLC), which include planning, requirements analysis, designing,
development and testing, implementation, documentation, and evaluation. Therefore, depending on
the perspective and the methodology, system analysis can involve three to seven stages, but the
most common number is three: requirements analysis, logical design, and physical
design. Reference:
Wikipedia
;
MasterStart
Which one of the following is the second step in System Analysis?
A
Explanation:
The second step in System Analysis is to conduct a feasibility study, which is an assessment of the
technical, economic, legal, operational, and schedule aspects of the proposed system. A feasibility
study helps to determine whether the system is viable, beneficial, and achievable within the given
constraints and resources.
A feasibility study also helps to identify the risks, costs, benefits, and
alternatives of the system. Reference: 1, 2, 3
1: Certified IT Manager (CITM) Course Outline, EPI-AP, page 9 2: System Analysis vs System Design -
What are the Differences?, GeeksforGeeks, section “Differences between System Analysis and
System Design” 3
: Step Response of Second Order System - Online Tutorials Library, TutorialsPoint,
section “Follow these steps to get the response (output) of the second order system in the time
domain.”
Which one of the following is the third step in System Analysis?
D
Explanation:
System analysis is the process of understanding and specifying the requirements of a system. The
third step in system analysis is analysis and design, which involves creating models and diagrams to
represent the system’s structure, behavior, and interactions. Analysis and design also includes
identifying and evaluating alternative solutions, and selecting the best one based on criteria such as
cost, feasibility, and user satisfaction. Reference:
Certified Information Technology Manager (CITM) -
gaqm.org
, Module 3 – System Analysis and Design;
CITM 305 - Systems Analysis and Design - Toronto
Metropolitan University
, Course Description and Sample Course Outline.
Which type of cost is considered as actual costs of analysis, design, and installation for the system?
D
Explanation:
Development cost is the type of cost that is considered as actual costs of analysis, design, and
installation for the system. Development cost includes the expenses incurred during the planning,
designing, building, testing, and deploying of a system. Development cost is usually estimated before
the start of a project and is used to measure the feasibility and profitability of a system. Development
cost is also used to monitor the progress and performance of a project and to control the scope and
quality of a system. Reference:
CITM Course Outline
, Module 4, Corporate IT Strategy, page 9.
CITM
Training Course
, Cost, page 14.
CITM Certification Overview
, Exam Information, Course Outline,
Module 4.
Which type of cost is incurred due to routine maintenance and modifications?
B
Explanation:
Development cost is the type of cost that is considered as actual costs of analysis, design, and
installation for the system. Development cost includes the expenses incurred during the planning,
designing, building, testing, and deploying of a system. Development cost is usually estimated before
the start of a project and is used to measure the feasibility and profitability of a system. Development
cost is also used to monitor the progress and performance of a project and to control the scope and
quality of a system. Reference:
CITM Course Outline
, Module 4, Corporate IT Strategy, page 9.
CITM
Training Course
, Cost, page 14.
CITM Certification Overview
, Exam Information, Course Outline,
Module 4.