gaqm bpm-001 practice test

Exam Title: Business Process Manager

Last update: Nov 27 ,2025
Question 1

Most processes are a blend of human interaction and IT solutions.

  • A. True
  • B. False
Answer:

A

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Question 2

The diamond symbol in flowchart process mapping means

  • A. A decision is to be made
  • B. Another step in the process
  • C. Indicates direction
  • D. Indicates the start of the process
Answer:

A

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Question 3

You can improve a process by eliminating wasteful activities.

  • A. True
  • B. False
Answer:

A

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Question 4

______________helps organizations leverage processes to achieve their goals and be successful.

  • A. Pert Chart
  • B. Statement of work (SOW)
  • C. Flow chart
  • D. Business process management
Answer:

D

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Question 5

Business Analysis involves identifying key business objectives and collecting as much data and
information as possible.

  • A. True
  • B. False
Answer:

A

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Question 6

Collect Data stage is all about getting the information you need to make the argument for a new
process. This information can be acquired through a variety of methods, such as: (Choose two)

  • A. Focus groups
  • B. Group meetings
  • C. Interviews
  • D. Blogs
Answer:

A,C

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Question 7

In Defining Content the challenge is the _________of information or content an organization
produces.

  • A. quality
  • B. volume
  • C. source
  • D. none of the above
Answer:

B

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Question 8

Enterprise Content Management (ECM) offers a systematic approach to help organizations manage
this large volume of content.

  • A. True
  • B. False
Answer:

A

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Question 9

In which stage of Business Process Re-Engineering Model stakeholders come together to identify the
root of the problem

  • A. Evaluate New Process
  • B. Identify Existing Process
  • C. Identify Organizational Gap
  • D. Design a Plan for Implementation
Answer:

C

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Question 10

The layers of BPM move from __________

  • A. Bottom-Up
  • B. Top-Down
  • C. Left-Right
  • D. Right-Left
Answer:

B

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