Eccouncil 312-75 practice test

Which one of the following is a CORRECT statement about using viewgraphs, slides, overheads, or
transparencies?

• A. Presenters should keep their eyes on their slides to make certain they do not forget any points.
• B. Viewgraphs, overheads, or transparencies should be read.
• C. Viewgraphs, slides, overheads, or transparencies should be simple and should use bullet statements whenever possible.
• D. There should be a minimum of eight points on viewgraphs, overheads, or transparencies.
• E. There is NO need to cover every point on viewgraphs, overheads, or transparencies.

Joe is a student who often asks questions that are NOT directly related to the topic. It is beginning to
annoy you and the other students, what is the proper way to handle the above situation?

• A. Criticize Joe in front of the class.
• B. Answer Joe's question immediately after he asks it.
• C. Offer to discuss Joe's questions with him after class.
• D. Privately criticize Joe for asking unrelated questions.
• E. Ignore Joe's questions.

Outing the first lecture of the course. Steve responds to each of your questions and comments on all
points. It causes you to lose your train of thought. Misbehavior also appears to bother the other
students, but Steve is NOT aware of this. How should you handle the above situation?

• A. Privately ask Steve if he is aware how other students are responding to his behavior. Suggest modifications to his behavior.
• B. Publicly ask Steve if he is aware how other students are responding to his behavior and how « distracts your train of thought.
• C. Do NOT intervene. Steve paid for the course and has the right to behave any way he pleases.
• D. Publicly tell Steve how other students are responding to his behavior and how it distracts your train of thought.
• E. Fill out a counseling form on Steve and advise him of the consequences of continuing his behavior.

Which of the following can be done to help minimize distractions?

• A. Ensure learners know the rules for dress and conduct.
• B. Ensure exterior noises or interruptions are controlled as well as possible.
• C. Ensure learners know the schedule for breaks and meals.
• D. All of the above.

Mrs. Helen is lecturing on highly complex subject matter. A student asks her a question. Mrs. Helen
does NOT know the answer. In the above scenario, how should Mrs. Helen respond to the question?

• A. Admit she does NOT know the answer in a professional manner.
• B. Not admit she does NOT know the answer and make an educated guess at the answer.
• C. Ignore the question and immediately continue the lecture.
• D. Tell the student the question does NOT relate to the objective of the lecture.
• E. Admit she does NOT know the answer and immediately continue the lecture.

Before a class is started, it is instructor's role is to do all of the following before the class commences:

• A. The adequacy of the facility is confirmed.
• B. Room status report is written and given to courseware designer.
• C. Make sure learner supplies and courseware are ready and neat.
• D. Equipment is checked to make sure it is operable.

The following three elements make up Professional Credibility:

• A. Content Credibility Personal Credibility
• B. Social Credibility
• C. Technical Credibility
• D. Field Experience Credibility

Sheryl often uses incorrect grammar in her questions and answers.
Referring to the above scenario, how do you tactfully indicate the correct grammar usage?

• A. Restate her question or answer in correct grammar.
• B. Only answer questions and acknowledge her answers
• C. Interrupt her questions or answers so it does NOT aggravate other students.
• D. Privately criticize her grammar on the next break.
• E. Privately criticize her grammar on the next break and tell her if it does NOT improve, you will be critical of her grammar in front of the class.

You are delivering a lecture to a new group of learners. At different points in the lecture students
have problems understanding the new concepts. Select two techniques below that you can use to
help them overcome their confusion:

• A. Give additional examples about the concept.
• B. Make minor re-sequencing of activities to meet learner's needs-
• C. Restate the information you just gave about the concept.

Martin is conducting a First Look session of ENSA program for nearly 60 attendees over the Internet.
Which of the following instructional methods will be most effective for a large audience?

• A. Webinar
• B. Group discussion
• C. Giving the students independent assignments
• D. Case study

Mr. Bell has a large amount of Information to present In a short period of time. Referring to the
above scenario, what presentation method can Mr. Bell use to accomplish this?

• A. Group discussion approach
• B. Buzz Groups
• C. Teacher-centered approach
• D. Student-teacher interaction
• E. Role playing

You are an instructor and show up to class as usually in a coat and be. You are in Hawaii teaching at
the bank of Hawaii at their site. All of your students are wearing Hawaii shirts. It is most likely that
your dress may create an issue with which type of credibility:

• A. Content
• B. Social Racial
• C. Racial
• D. Personal

Mr. Jenkins is presenting a lecture that requires no direct feedback from the students until the
presentation has finished.
Referring to the above scenario, what can Mr. Jenkins do during the lecture to determine if the
students understand his presentation?

• A. Observe the class during the presentation for nonverbal clues.
• B. Use good visual aids and nonverbal gestures in the presentation.
• C. Immediately establish his credibility so that the students learn out of respect for him.
• D. Use analogies and anecdotes to guarantee student understanding.
• E. He should do nothing, a test at the end of the presentation will determine student understanding.

An instructor's role is to do all of the following except:

• A. Make adjustments to meet student's needs.
• B. Make changes to meet instructor's preferences.
• C. Make sure learning materials are current

Which e-Business certifications does EC-Council offer? (Select three)

• A. Certified Computer Operator
• B. Certified E++Technical Consultant
• C. Certified e-Business Consultant
• D. Certified e-Business Associate
• E. Certified Project Manager
• F. Certified e-Business Professional