By developing a project schedule, a PM has already validated the constraints, outlined the duration
of the tasks and the phases, and confirmed the proper sequence and flow of the project. Which of
the following activities still needs to be performed to complete the schedule?
D
Explanation:
The next step after defining tasks, durations, resources, and costs is to establish baselines. A baseline
is an approved version of a project plan that serves as a reference point for measuring progress and
performance throughout the project lifecycle. A baseline typically includes scope, schedule, cost,
quality, and risk parameters. Establishing baselines involves presenting the project plan to key
stakeholders and obtaining their formal agreement on the project objectives and
deliverables. Baseline approval can help to establish clear expectations, avoid scope creep, and
facilitate change control during project execution34
A PM has identified all the resources involved in a project. The next step is to identify which
resources are responsible for which tasks. Which of the following should be used to document this
information?
B
Explanation:
The RACI (Responsible, Accountable, Consulted, Informed) matrix is used to document which
resources are responsible for which tasks. The RACI matrix is a tool that helps to clarify roles and
responsibilities on a project. It assigns a level of responsibility to each resource involved in the
project. Reference: CompTIA Project+ Study Guide Section 3.4.
The project manager should use a RACI matrix to document which resources are responsible for
which tasks. A RACI matrix is a type of responsibility assignment matrix (RAM) that plots the roles
and responsibilities of resources on a project team. RACI stands for Responsible, Accountable,
Consulted, and Informed. A RACI matrix can help to clarify who does what on a project, avoid
confusion and duplication of work, and improve communication and collaboration among team
members.
During a staff meeting, a project manager voices a concern about the client billing rate for a
particular engineer. Which of the following documents would the project manager need in order to
find this information?
C
Explanation:
In order to find the client billing rate for a particular engineer, the project manager would need to
refer to the SOW (Statement of Work). The SOW is a document that outlines the work to be
performed, the timeframe for completion, and the cost of the project. It also includes information
about the resources involved in the project and their billing rates. Reference: CompTIA Project+
Study Guide Section 2.2.
The project manager would need a statement of work (SOW) to find information about the client
billing rate for a particular engineer. A SOW is a document that defines the scope of work for a
project or contract. It usually includes information such as deliverables, milestones, timeline, costs,
payment terms, quality standards, and acceptance criteria. A SOW can help to specify what services
or products will be provided by whom, when, where, how, and for how much.
Which of the following should occur when implementing an IT infrastructure change that takes risks
into consideration?
B
Explanation:
When implementing an IT infrastructure change that takes risks into consideration, the project
manager should develop a rollback plan. A rollback plan is a contingency plan that outlines the steps
that need to be taken in case the change does not work as expected. It includes a plan to roll back
the changes and restore the system to its previous state. Reference: CompTIA Project+ Study Guide
Section 3.3.
The project manager should develop a rollback plan when implementing an IT infrastructure change
that takes risks into consideration. A rollback plan is a contingency plan that describes how to revert
back to the previous state of the system in case of a failure or disruption during the change
implementation. A rollback plan can help to minimize the impact of the change on the system
performance and availability and ensure business continuity and data integrity.
During the stabilization phase for recently deployed software, an end user reports a bug that is
compromising data integrity. Which of the following tools will the project manager MOST likely use?
B
Explanation:
During the stabilization phase of recently deployed software, the project manager will most likely use
a defect log to track and manage reported bugs. A defect log is a document that contains information
about the defects or issues identified during testing or after the deployment of software. It includes
the severity of the defect, the steps to reproduce the problem, and the actions taken to resolve the
defect. Reference: CompTIA Project+ Study Guide Section 4.1.
The project manager will most likely use a defect log during the stabilization phase for recently
deployed software to record a bug that is compromising data integrity. A defect log is a tool that
tracks and documents any errors or flaws found in a software product or system during testing or
operation. It usually includes information such as defect ID, description, severity, priority, status,
resolution, and responsible person. A defect log can help to monitor and manage the quality of the
software product or system and ensure that all defects are identified and resolved before delivery or
release.
A project manager is in the closing phase of an IT asset refresh project that involves the disposal of
several computers. The project sponsor notified the project manager that the company recently
received a penalty as a result of disposing of some computers improperly. Which of the following
should have been considered during initial planning to prevent this situation?
A
Explanation:
The project manager should have considered environmental, social, and governance (ESG) factors
during initial planning to prevent the situation of receiving a penalty for disposing of some
computers improperly. ESG factors are criteria that measure the sustainability and ethical impact of
an organization’s activities. They include aspects such as environmental protection, social
responsibility, human rights, diversity, and corporate governance. Considering ESG factors can help
to reduce risks, improve reputation, and enhance performance of an organization12
A project manager has been very diligent in maintaining the version control for the documentation of
requirements. Which of the following tools is the project manager using?
A
Explanation:
The project manager is using multiauthoring software to maintain the version control for the
documentation of requirements. Multiauthoring software is a type of software that allows multiple
users to create, edit, and collaborate on documents simultaneously. It also provides features such as
tracking changes, commenting, reviewing, and merging versions. Multiauthoring software can help
to improve the quality, accuracy, and consistency of documents and facilitate communication and
feedback among stakeholders. Examples of multiauthoring software include Google Docs, Microsoft
Word Online, and Confluence34
The project team determines that software installation can only begin after the desktops have been
installed and can be powered on. Which of the following dependencies does this represent?
C
Explanation:
The dependency between software installation and desktop installation is a mandatory dependency.
A mandatory dependency is a type of dependency that is inherent in the nature or logic of the work
and cannot be avoided or changed. It is also known as a hard dependency or a hard logic
dependency. A mandatory dependency means that one task must be completed before another task
can start or finish. For example, software installation can only start after desktop installation is
finished5
The dependency between desktop installation and software installation represents a mandatory
dependency. A mandatory dependency is a type of task dependency that is inherent in the nature of
the work being performed. In this case, software installation cannot begin until desktops are installed
and powered on, and therefore, the dependency is mandatory. Reference: CompTIA Project+ Study
Guide, Chapter 3: Project Integration Management, Objective 3.1: Identify the project management
processes and the interactions between them.
A hurricane delays the shipment of critical equipment for a project. Which of the following is BEST to
use to document the effects of this delay?
D
Explanation:
The project manager should use a change control log to document the effects of the hurricane delay
on the project. A change control log is a tool that records and tracks any changes that occur during
the project lifecycle. It usually includes information such as change ID, description, impact, status,
approval, and resolution. A change control log can help to monitor and manage the changes that
affect the project scope, schedule, cost, quality, or resources and ensure that they are aligned with
the project objectives and stakeholder expectations.
Due to budgetary and time constraints, a PM scheduled a meeting with all stakeholders during the
planning phase to review the requirements and come to an agreement on the minimum viable
product that would be acceptable. Which of the following would be used to document this input?
B
Explanation:
The project manager should use the project management plan to document the input from the
stakeholders on the minimum viable product that would be acceptable for the project. The project
management plan is a document that describes how the project will be executed, monitored,
controlled, and closed. It usually includes information such as scope statement, work breakdown
structure (WBS), schedule baseline, cost baseline, quality plan, risk plan, communication plan,
stakeholder plan, and change management plan. The project management plan can help to define
and communicate the project requirements, deliverables, assumptions, constraints, and expectations
to all stakeholders involved in the project.
The project management plan would be used to document the input obtained from stakeholders
during the meeting to review the requirements and agree on the minimum viable product. The
project management plan is a comprehensive document that outlines the approach, scope, schedule,
budget, quality, resources, and communication for a project. The document is updated throughout
the project lifecycle and serves as a guide for project execution, monitoring, and control. Reference:
CompTIA Project+ Study Guide, Chapter 3: Project Integration Management, Objective 3.3: Identify
the components of the project management plan.