cisco 300-810 practice test

Exam Title: Implementing Cisco Collaboration Applications (CLICA)

Last update: Nov 29 ,2025
Question 1

Which Cisco IM and Presence service must be activated and running for IM Presence to successfully
integrate with Cisco Unified Communications Manager?

  • A. Cisco DHCP Monitor Service
  • B. Cisco AXL Web Service
  • C. Self-Provisioning IVR
  • D. Cisco XCP Authentication Service
Answer:

B


Explanation:
https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/im_presence/configAdminGuide/12_0_1/cup0_b_config-admin-guide-imp-1201/cup0_b_config-admin-guide-imp-1201_chapter_0100.html

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Question 2

Refer to the exhibit.

Apple Push Notification integration is configured in a Cisco Unified IM and Presence deployment and
has been working property. Administrators now report the error “Push notification settings cannot be
configured. 400 Bad Request.” in the GUI, and HTTP logs are displaying the errors that are shown in
the exhibit. Which action solves this issue?

  • A. Fix the network connectivity to Apple iCloud.
  • B. Reboot the IM&P cluster.
  • C. Change the HTTP proxy settings to remove errors in request syntax.
  • D. Update Refresh Token Manually.
Answer:

D


Explanation:
Reference:
https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/push_notifications/cucm_b_push-
notifications-deployment-guide.pdf

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Question 3

Which two methods does Cisco Jabber use for contact searching in an on-premises deployment
model? (Choose two.)

  • A. HTTP
  • B. XMPP
  • C. UDS
  • D. LDAP
  • E. SIP
Answer:

CD


Explanation:
Reference:
https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/srnd/collab11/collab11/presence.ht
ml

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Question 4

What is the maximum number of Cisco Unity Connection locations connected in a HTTPS network?

  • A. 50
  • B. 25
  • C. 200
  • D. 10
Answer:

B


Explanation:
Reference:
https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/connection/10x/https_networking/
guide/10xcuchttpsnetx/10xcuchttpsnet010.html

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Question 5

What is the primary mechanism in Cisco Unity Connection that is used for toll fraud prevention?

  • A. restriction tables
  • B. fraud tables
  • C. transfer rules
  • D. calling search spaces
Answer:

A


Explanation:
Reference: https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/connection/10x/security/
guide/10xcucsecx/10xcucsec020.pdf

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Question 6

Which CLI command is used to collect traces from the Cisco Presence engine for seven days?

  • A. file build log cisco_presence_engine 7
  • B. file build log cisco_presence 168
  • C. file build log presence_engine 7
  • D. file build log presence_engine 168
Answer:

A


Explanation:
Reference: https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/im_presence/configAdminGuide/12_0_1/cup0_b_config-admin-guide-imp-1201/cup0_b_config-admin-guide-imp-1201_chapter_010101.html

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Question 7

SAML SSO is enabled in Cisco Unified Communications Manager. What happens when a browser-
based client attempts to access a protected resource on a service provider?

  • A. The browser follows the redirect and issues an HTTPS GET request to the IdP.
  • B. The IdP checks for a valid browser session.
  • C. The service provider generates a SAML authentication request.
  • D. The SAML request is maintained as a query parameter in the GET request.
Answer:

C


Explanation:
Reference: https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/SAML_SSO_deployment_guide/12_5_1/cucm_b_saml-sso-deployment-guide-12_5/cucm_b_saml-sso-deployment-guide-12_5_chapter_01.html

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Question 8

Which Cisco Unified Connections Manager service is required for users to control their desk phones
using Cisco Jabber?

  • A. Cisco CTIManager
  • B. Cisco CTL Provider
  • C. Cisco Presence Engine
  • D. Cisco Serviceability Reporter
Answer:

A


Explanation:
Reference: https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/jabber/11_5/CJAB_BK_D00D8CBD_00_deployment-installation-guide-cisco-jabber115/CJAB_BK_D00D8CBD_00_deployment-installation-guide-cisco-jabber115_chapter_0111.html

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Question 9

Refer to the exhibit.

Users report that they are prompted to accept server certificates when they initially run Cisco Jabber.
An engineer removes these prompts to prevent confusion. Which statement about this scenario is
true?

  • A. Presentation of the certificates can be disabled by setting up Cisco IM&P servers into nonsecure mode.
  • B. Nothing can be done to resolve this issue because certificates must be accepted by each Jabber user, per Cisco policy.
  • C. These certificates are self-signed certificates, so they must be added manually to the user OS certificate stores.
  • D. The behavior is a security breach because certificates are considered untrusted and as not coming from Cisco Collaboration servers.
Answer:

C


Explanation:
Reference: https://www.cisco.com/c/en/us/support/docs/unified-communications/jabber-windows/116637-trouble-jabber-00.html
Certificate Authority (CA), which is the case for a self-signed certificate, the certificate needs to be
loaded into the client OS certificate store. Otherwise, Jabber users will be prompted to accept or
decline individual server certificates when they initially connect.

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Question 10

Which two protocols does the Cisco IM Presence service use to federate with external domains?
(Choose two.)

  • A. XMPP
  • B. SNMP
  • C. SIP
  • D. SCCP
  • E. SMPP
Answer:

AC


Explanation:
Reference: https://www.cisco.com/c/dam/en/us/td/docs/voice_ip_comm/cucm/im_presence/
interdomain_federation/11_5_1/cup0_b_interdomain-federation-guide-imp-115.pdf

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