avaya 78201x practice test

Exam Title: Avaya IP Office Platform Support Certified

Last update: Nov 27 ,2025
Question 1

A customer wants to ensure seamless communication between their employees and external
parties, including those who are off-site. Which application would be the most appropriate for these
users, given their needs?

  • A. Avaya Equinox
  • B. Avaya Communicator
  • C. Mobile Twinning
  • D. one-X Mobile Preferred
Answer:

A


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Question 2

Which application is recommended for monitoring and displaying available resources on an IP500 V2
system in real-time?

  • A. IP Office Monitor
  • B. System Status Application
  • C. DbgView
  • D. IP Office Manager
Answer:

A


Explanation:
Reference:
https://downloads.avaya.com/css/P8/documents/100150298 Page: 9

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Question 3

What is the potential problem that can be mitigated by implementing a properly configured multi-
site SCN solution?

  • A. Overlapping dial plans
  • B. Oversubscribed VMPro ports
  • C. Blocked ACD routes
  • D. Compromised call encryption
Answer:

A


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Question 4

Which two requirements are necessary for a Small Community Network (SCN) with Distributed
Voicemail? (Select two.)

  • A. Installation of IIS on all Voicemail Pro servers
  • B. Support for Port 80
  • C. Local Host file
  • D. Preferred Edition Licenses on all IP Office systems
  • E. SMTP communication unblocked between Voicemail servers
Answer:

B, E


Explanation:
Reference:
https://downloads.avaya.com/css/P8/documents/100174760 Page: 133 to 140

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Question 5

Which mode should be selected in Manager to create and modify all aspects of an IP Office system?

  • A. Basic Edition
  • B. Simplified View
  • C. Installation Mode
  • D. Configuration Mode
Answer:

D


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Question 6

A customer has 25 users who are using one-X Portal, and they have the UCMv2 installed on their IP
Office 500 V2 system. What is the maximum number of voicemail ports supported on the Voicemail
Pro in this scenario?

  • A. 30
  • B. 20
  • C. 25
  • D. 40
Answer:

B


Explanation:
Reference:
https://downloads.avaya.com/css/P8/documents/101005065 Page: 9

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Question 7

Where should the firmware files (.bin) for an IP telephone be placed on the system SD card?

  • A. /backup
  • B. /primary
  • C. /dynamic
  • D. /lvmail
  • E. /temp
Answer:

B


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Question 8

When installing IP Office Server Edition, which application needs to be installed on a separate server
or hard drive partition?

  • A. Web Services
  • B. Voicemail Pro
  • C. Avaya Contact Recorder
  • D. one-X® Portal
  • E. Call Detail Records
Answer:

C


Explanation:
Reference:
https://downloads.avaya.com/css/P8/documents/101005101 Page: 9

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Question 9

Which three statements are requirements for installing IP Office Server Edition on an Avaya-supplied
server? (Select three.)

  • A. The browser must have Java enabled.
  • B. The password must be edited and customer network settings configured.
  • C. The Ignition process must be set to Server mode.
  • D. It must be installed from the USB that comes with the server or the install image on the DVD.
  • E. The Initial Configuration Utility must be used to set up detailed Midmarket Server operation.
Answer:

A, B, C


Explanation:
Reference:
https://downloads.avaya.com/css/P8/documents/100164733 Page: 13-28

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Question 10

What must be checked before connecting an IP Office to a one-X® Portal server?

  • A. Time Profiles
  • B. Hunt Group Settings
  • C. User Rights
  • D. Security Settings
Answer:

D


Explanation:
Reference:
https://downloads.avaya.com/css/P8/documents/101028405 Page: 21

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