On an Avaya IP Office solution, which account provides access to administer Voicemail Pro and one-
X® Portal?
B
Explanation:
On an Avaya IP Office solution, the Administrator account provides access to administer Voicemail
Pro and one-X® Portal. The Administrator account is an account with full access to the system,
allowing it to make changes to the system configuration and settings, including Voicemail Pro and
one-X® Portal. The Security, Root, and System accounts do not provide access to administer
Voicemail Pro and one-X® Portal.
Reference:
Avaya IP Office (
https://www.avaya.com/en/solutions/ip-office/).
Avaya IP Office Voicemail Pro (
https://www.avaya.com/en/solutions/ip-office/voicemail-pro/).
Avaya one-X® Portal (
https://www.avaya.com/en/solutions/one-x-portal/).
On an Avaya IP Office solution, which feature can release resources by letting a call use the IP
network when calling from one site to another?
B
Explanation:
On an Avaya IP Office solution, the Allow Direct Media Path feature can release resources by letting a
call use the IP network when calling from one site to another. The Allow Direct Media Path feature
allows calls to establish a direct connection between the two endpoints of the call, bypassing the IP
Office system. This helps reduce the load on the system and allows for efficient use of resources. The
Loop Start, Silence Compression, and H323 features do not release resources by letting a call use the
IP network when calling from one site to another.
Reference:
Avaya IP Office (
https://www.avaya.com/en/solutions/ip-office/).
Avaya IP Office Allow Direct Media Path (
https://www.avaya.com/en/solutions/ip-office/allow-direct-
media-path/).
On an Avaya IP Office, where can the administrator password be changed?
C
Explanation:
On an Avaya IP Office, the administrator password can be changed on the Security tab on System
settings. This tab can be accessed by selecting System > Security, and then clicking on the Security
tab. On the Security tab, you can enter the new password for the Administrator account, as well as
configure other security settings. The administrator password cannot be changed by selecting
resources on SSA, using CLI commands when accessing the DTE port, or on the Security settings.
Reference:
Avaya IP Office (
https://www.avaya.com/en/solutions/ip-office/).
Avaya IP Office System Security (
https://www.avaya.com/en/solutions/ip-office/system-security/).
An Avaya IP Office customer wants all incoming calls from the 212 area code to be routed to the Sales
hunt group.
To program an Incoming Call Route (ICR) to meet this requirement, which two steps are needed?
(Choose two.)
BD
Explanation:
To program an Incoming Call Route (ICR) to meet the requirement of routing all incoming calls from
the 212 area code to the Sales hunt group, two steps are needed:
Enter 212 in the Incoming Number field.
Add an ICR for Any Voice with the destination of the Sales hunt group.
The Receptionist hunt group should not be selected as the fallback extension, and the Incoming CLI
field should not be used.
Reference:
Avaya IP Office (
https://www.avaya.com/en/solutions/ip-office/).
Avaya IP Office Incoming Call Routing (
https://www.avaya.com/en/solutions/ip-office/incoming-call-
routing/).
To install and administer IP Office Server Edition, Voicemail Pro and System Status Application (SSA),
which two components are required? (Choose two.)
BC
Explanation:
To install and administer IP Office Server Edition, Voicemail Pro and System Status Application (SSA),
two components are required:
A Windows PC with a Windows operating system.
The Core Server(s) with installation files.
A PC with the CentOS operating system or any device with a browser are not needed to install and
administer IP Office Server Edition, Voicemail Pro and System Status Application (SSA).
Reference:
Avaya IP Office (
https://www.avaya.com/en/solutions/ip-office/).
Avaya IP Office Server Edition (
https://www.avaya.com/en/solutions/ip-office/server-edition/).
Avaya IP Office Voicemail Pro (
https://www.avaya.com/en/solutions/ip-office/voicemail-pro/).
Avaya IP Office System Status Application (
https://www.avaya.com/en/solutions/ip-office/system-
status-application/).
During an Avaya IP Office Installation, how is an Auto Attendant tested?
B
Explanation:
During an Avaya IP Office Installation, an Auto Attendant can be tested by calling the Voicemail Start
Code *77. This will launch the Auto Attendant and allow you to test it to make sure it is working
correctly. Dialing the default Short Code *91#, the Voicemail Announcement Code *8101, or creating
and dialing a new Auto Attendant Short Code will not launch the Auto Attendant and will not allow
you to test it.
Reference:
Avaya IP Office (
https://www.avaya.com/en/solutions/ip-office/).
Avaya IP Office Voicemail Pro (
https://www.avaya.com/en/solutions/ip-office/voicemail-pro/).
Reference: https://www.manualslib.com/manual/536664/Avaya-Ip-Office.html?page=32
Which Voicemail Pro element allows a customer to modify a condition in a call flow without using
the Voicemail Pro Client?
A
Explanation:
The Test User Variable Action in Voicemail Pro allows a customer to modify a condition in a call flow
without using the Voicemail Pro Client. This action tests the value of a user variable and then moves
the call flow to the appropriate branch. The Set User Variable Action sets a user variable to a specific
value, but it does not modify a condition in the call flow. The Test Condition Action also does not
modify a condition in the call flow, but instead tests a condition and then moves the call flow to the
appropriate branch. The Test User Action tests the user information and then moves the call flow to
the appropriate branch.
Reference:
Avaya IP Office (
https://www.avaya.com/en/solutions/ip-office/).
Avaya IP Office Voicemail Pro (
https://www.avaya.com/en/solutions/ip-office/voicemail-pro/).
When dialing a number on an Avaya IP Office telephone, which dialed number has the highest
priority?
A
Explanation:
When dialing a number on an Avaya IP Office telephone, the User Extension Number has the highest
priority. This means that if a user dials a number that matches a User Extension Number, the call will
be routed to that extension. The Outgoing Line Group ID, Route ID, and System Short Code all have
lower priority and will only be used if the user does not enter a valid User Extension Number.
Reference:
Avaya IP Office (
https://www.avaya.com/en/solutions/ip-office/).
In an Avaya IP Office deployment, why does the Avaya Equinox® Client require the 46xxsettings.txt
file?
B
Explanation:
The Avaya Equinox® Client requires the 46xxsettings.txt file in an Avaya IP Office deployment to read
the SIP values from the file in order to connect to the Avaya IP Office system. These SIP values can
include the IP address of the Avaya IP Office system, the SIP port number, and the SIP user name. The
Client does not use conference settings contained in the file to connect, nor does it write any SIP
values into the file or log connections in the file.
Reference:
Avaya IP Office (
https://www.avaya.com/en/solutions/ip-office/).
Avaya IP Office Equinox Client (
https://www.avaya.com/en/solutions/ip-office/equinox-client/).
With the tool Debug View, you can view the voice mail server activity. Which statement about the
Debug View is true?
B
Explanation:
The Debug View tool must be run on the Voicemail Pro Server in order to view the voice mail server
activity. Debug View cannot run somewhere on the network, must not be run on the Avaya IP Office
Manager PC, and is not integrated in the Voicemail Pro Client.
Reference:
Avaya IP Office (
https://www.avaya.com/en/solutions/ip-office/).
Avaya IP Office Voicemail Pro (
https://www.avaya.com/en/solutions/ip-office/voicemail-pro/).