avaya 6210 practice test

For Avaya Aura Contact Center (AACC) High Availability (HA), you must backup the active server
database, restore it onto the standby server and enable shadowing.
Database shadowing does not work if the difference in time between the active and the standby
server database is greater than how many hours?

• A. 72 Hours
• B. 48 Hours
• C. 24 Hours
• D. 12 Hours

You have increased the multicast time to live value on the Contact Center Manager Server (CCMS).
After changing the value, which CCMS service must be restarted so that the new value can take
effect?

• A. CCMS SDP_Service, the Statistical Data Propagator Service
• B. CCMS RSM_Service, the Real-Time Statistical Manager Service
• C. CCMS RDC_Service, the Real-Time Data Calculator Service
• D. CCMS IS_Service, the Intrinsic Service

A customer has purchased Avaya Aura® Contact Center (AACC) with the correct licensing to provide
Open Queue session licenses, and to provide agent licenses for the required multimedia contact
types.
Where is Open Queue initially enabled in AACC?

• A. Contact Center Manager Administration (CCMA) > Configuration, Applications > LM Service Configuration Setup tab
• B. Contact Center License Manager > Configuration > Contact Center Licensing tab
• C. CCMS > Multimedia Commissioning > Multimedia Licensing tab
• D. Ignition Wizard configuration > Licensing tab

Which method does Avaya recommend for installing Avaya Aura® Contact Center (AACC) on a
supported server?

• A. Run the installation from a remote DVD-ROM drive that is accessible from the server over the Internet.
• B. Run the installation from a remote hard disk copy of the installation DVD.
• C. Run the installation from a remote DVD-ROM drive that is accessible from the server over the LAN.
• D. Insert the Contact Center DVD into the DVD drive of your server.

To log in to the Avaya Aura® Media Server (AAMS) Element Manager (EM) from a browser, you must
enter the correct URL.
Which URL format is correct to access the AAMS Element Manager (EM)?
A.
Error! Hyperlink reference not valid.
B.
Error! Hyperlink reference not valid.
C.
Error! Hyperlink reference not valid.
D.
Error! Hyperlink reference not valid.

The Avaya Aura® Media Server High Availability (HA) feature ensures the uninterrupted availability of
media processing and reduces the loss of processing data when an AAMS fails.
Which three statements regarding the AAMS High Availability (HA) feature are true? (Choose three.)

• A. You can perform a manual failover on the Active AAMS.
• B. You cannot perform a manual failover on the Active AAMS.
• C. High Availability (HA) is available only if the AAMS servers are installed on the Red Hat Enterprise Linux (RHEL) operating system.
• D. One AAMS HA pair supports up to 1000 agents, without SIP Call Recording.

Which three Mission Critical High Availability (HA) solutions does Contact Center Release 7 support?
(Choose three.)

• A. Mission Critical HA with or without Avaya Aura® platform resiliency
• B. Mission Critical HA with Midsize Enterprise (ME)
• C. Mission Critical HA with Avaya Aura® Unified Communications Virtualized Environment
• D. Mission Critical HA with Midsize Business Template

During the Avaya Aura® Contact Center (AACC) software installations, which tool launches once the
UniversalInstaller configuration is successfully completed?

• A. Avaya Aura® Contact Center Configuration Wizard
• B. Avaya Aura® Contact Center Startup Wizard
• C. Avaya Aura® Contact Center Installation Wizard
• D. Avaya Aura® Contact Center Ignition Wizard

You are installing a SIP-based Avaya Aura® Contact Center (AACC) with Avaya Aura® Media Server
(AAMS).
Which three functions/features are gained by implementing the AAMS? (Choose three.)

• A. skillset based routing
• B. anchoring of calls
• C. recorded announcements
• D. music on hold
• E. text to speech engine

When configuring servers for an Avaya Aura® Contact Center (AACC) High Availability (HA)
implementation, if you are using the Hosts files to resolve Managed names to Managed IP
Addresses, ensure that you add the Managed Names and Managed IP Addresses to the Hosts file.
Which DNS entries must be made for the HA servers?

• A. One Dynamic DNS entry for the Active serverOne Dynamic DNS entry for the Standby serverOne Dynamic DNS entry for the Managed name and associated IP address
• B. Static DNS entry for the Active server
• C. One DNS static entry for the Active serverOne DNS static entry for the Standby serverOne DNS static entry for the Managed name and associated IP address
• D. One static entry for the Active serverOne static entry for the Standby server