APICS cscp practice test

A distribution requirements planning (DRP) system it implemented to primary to monitor or
manage:

• A. supplier capacity
• B. customer demand
• C. inventory replenishment
• D. demand variation

The diagram below shows the process of manufacturing of item D and the capacity of each
operation. Each operation requires one unit from the previous step.

Which of the following is the total production throughput?

• A. 25 units/hr.
• B. 27 units/hr.
• C. 65 units/hr.
• D. 84 units/hr.

Which of the following tools a appropriate to overall organizational performance?

• A. Supplier scorecard
• B. Benchmarking
• C. Balanced scorecard
• D. Quoted-benefit analysis

Which of the following outcomes is most likely a result of allocating excess capacity to a chain
facility?

• A. Lower utilization which leads to higher cost
• B. Higher utilization which leads to higher cost
• C. High utilization which leads to lower cost
• D. Lower utilization which leads to lower cost

Which of the following activities is included in the source process of the Supply Chain Operations
Reference (SCOR) model?
A. Managing warehouses
B. Managing inventory
C. Scheduling production
D. Aligning functional plans

Activity costing (ABC) is an example of:

• A. Generally accepted accounting principles.
• B. Inventory classification system.
• C. Asset cost estimate technique.
• D. Cost allocation technique.

A grocery store found that ground beef sales increased when burns were a featured sales item. This
customer relationship management (CRM) technique is called:

• A. data mining
• B. data trading
• C. point-of-purchase (POP) promotion
• D. upselling.

A company has applied lean thinking and tools to its internal operations over the last several years.

The company is now concerned about its ability to recover from a supply disruption. Which of the
following actions would be most appropriate for the company to take to increase its resiliency?

• A. Arrange for multiple sources for key components.
• B. Maintain 1 week’s supply f safety stock for key components.
• C. Required the suppliers of key components to maintain safely stock
• D. Add capacity to enable quick recovery from a disruption

Which of the following statements best describes the motivation for the creation of the Global
Reporting initiative (GRI) sustainability reporting guidelines?

• A. To combat widely reported sustain ability abuses of multi-national companies B To combat mc reeled globalization and consumption of natural resources To support governmental regulation on use and export of natural resources To support companies working to make their operations more sustainable

Which of the following approaches most likely will help a company reduce its cost of sales while
increasing customer loyalty.

• A. Business process design
• B. Sales and operations planning (SOP)
• C. Customer relationship management (CRM)
• D. E-commerce

A global manufacturing is implementing a remanufacturing program to improve its triple bottom line
(TBL). Which dimension of TBL will the new program positively affect?

• A. Ergonomic
• B. Social
• C. Environmental
• D. Employee

A possible risk of licensing other companies to manufacture products is:

• A. losing market share.
• B. the other companies becoming competitors
• C. the products becoming a commodity
• D. the products being over priced

A sales and marketing directory who wants to transform a company into a customer-driven
organization most likely would consider:

• A. Allowing customers to use their preferred channels to interact will the company.
• B. Implementing an independent system to capture customer data
• C. initiating a social media presence.
• D. focusing product design on manufacturing strengths

When of the following outcomes is achieved through the reduction in the number of a firm's
supplier?

• A. Supplier operational integration
• B. Supply localization
• C. Volume consolidation
• D. Value management

Which of the following e-auctions is ideal for selling off obsolete maintenance, repair, and operating
(MRO) supplies?

• A. Reverse auction
• B. Forward auction
• C. Demand management auction
• D. Dutch auction